The hardware issue is resolved, and the European Xbox megaserver is now available. Thank you for your patience!
Maintenance for the week of November 17:
• [COMPLETE] ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• [COMPLETE] ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
Crown Store is Broken!
I can't make a purchase in the Crown Store. I get the same error message every time I try. "Can't Save Billing Address" or something. This needs to be fixed because ZOS you are losing sales. I am going to do something else with my money. Sorry.
Edited by ZOS_Adrikoth on May 18, 2021 5:49PM 0
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ZOS_AdrikothadminGreetings @Dovahkiin02191973
We recommend the troubleshooting in this article to see if it is able to resolve this issue,The Elder Scrolls Online - ZeniMax Online Studios
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Never mind. I solved it. My saved mailing address did not match perfectly with the address on my payment method. I corrected that and the purchase went through so all is good. I live on a street that ends in the word Drive but on my billing statement Drive is abbreviated Dr - I changed it to that and the transaction went through.Edited by Dovahkiin02191973 on May 18, 2021 7:11PM0
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ZOS_BilladminThank you for letting us know the issue with the store is solved. We are now going to close the thread going forward.The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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This discussion has been closed.