Launcher doesn't close after launching or exiting the game

Hydra9268 · May 2021

I have encountered an issue with the launcher not closing after I click Play or exit the game for many years. Example below:

I followed ZOS_BillE's advice in this thread and set the properties of the exe file to admin mode.

However, the launcher doesn't start if set to admin mode.

So without admin mode, the launcher gets stuck every time it runs, and I have the manually kill process with Process Explorer, or it doesn't run if I set the executable file to admin mode. It's a "damned if I do, damned if I don't" scenario. Please advise.

Hydra9268 · May 2021

I suspect this has something to do with the Steam wrapper.

olancho · May 2021

I have heard the launcher has a memory leak issue and it has been present since beta. About 9 times out of 10, I have to force quit the launcher when trying to quit the game.

Hydra9268 · May 2021

I'm not convinced memory leak is the issue because the launcher turns into a zombie process almost immediately after Steam runs it and I click Play. It also turns into a zombie process if Steam runs the launcher, and I quickly close it seconds later.

olancho · May 2021

I play thru Steam and if I quit the launcher, I get booted from the megaserver after a few minutes if it isn't running in the background.

Sad that the only workaround for Steam users is to buy the game again directly from ZoS.

Hydra9268 · May 2021

Let's stay on-point. What you're describing is a separate issue.

olancho · May 2021

K, boss, but I don't see how you are quickly closing the launcher running it thru Steam and not getting booted from the server?

ZOS_Bill · May 2021

We have posted troubleshooting in the following two threads which may help with this launcher issue.

Hydra9268 · May 2021

ZOS_BillE wrote: »

We have posted troubleshooting in the following two threads which may help with this launcher issue.
ESO Launcher does not close elegantly PC/NA

Launcher hangs and does not quit

In both threads you posted:

"If the launcher remains stuck when quitting, there could be a permissions issue. Try setting the launcher to run as an administrator. They should also make sure the launcher is added as an exception in their anti-virus. Steps for doing so can be found here."

In my opening comment in this thread, you'll see I explicit noted that I followed your advice and encountered an issue where the launcher doesn't start if it is set to admin mode. Thus leading to the conclusion: "So without admin mode, the launcher gets stuck every time it runs, and I have the manually kill process with Process Explorer, or it doesn't run if I set the executable file to admin mode."

Setting the launcher to admin mode doesn't work for Steam users.

Hydra9268 · June 2021

It looks the launcher closes properly after I click the "X" in the upper right-corner. That started happening with Blackwood, so kudos to whoever fix it. 🙂

Hydra9268 · June 2021

Unfortunately, it's back. 😟

ZOS_Bill · June 2021

@Hydra9268

Thanks for the updates. One more troubleshooting step you can try is rebooting the PC into a selective startup. This will disable third party software running on the PC. Open the ESO Launcher while under the selective startup and test if the issue persists.