Maintenance for the week of November 25:
• [COMPLETE] Xbox: NA and EU megaservers for maintenance – November 27, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)
• [COMPLETE] PlayStation®: NA and EU megaservers for maintenance – November 27, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)

Account

Necronhex
Necronhex
✭✭✭
Hi
I have a second account ,i recently got rid of an old email and tried getting into the second account but access code goes to old email.Is there a way i can get into my second account and change to a different email is there another way to get into it without access code?
Regards
Necron
Necron Hex
Have you not heard of the Dark Brotherhood? Of the remorseless guild of paid assassins and homicidal cutthroats? Join us and you'll find the Dark Brotherhood all that and so much more. We are more than anything a union of like minded individuals.
Lucien Lachance
  • ZOS_Bill
    ZOS_Bill
    admin
    @Necronhex

    In order to update the email address on your second account you will need to contact support by following the steps below:
    1. Visit the account recovery page and select your platform, your Userid, and the appropriate option in the drop down for "Issue Type."
    2. Fill out the form to the best of your ability. If you are currently using a different email than the one that is associated with your ESO game account, please enter that in the Your Current Email Address line.
    3. Enter what you can remember about your account in the Account Ownership Verification fields.
    4. Attach any proof of purchase you may have to the form.
    5. In the Describe Your Problem in Detail box, please include the email address that is currently associated with your ESO game account and a brief description of your issue.
    6. When you have finished filling out the form, click the Submit button at the bottom of the page.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site
    Staff Post
Sign In or Register to comment.