Update 40 featuring the Endless Archive is now available to test on the PTS! You can read the latest patch notes here: https://forums.elderscrollsonline.com/en/categories/pts
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• PC/Mac: NA and EU megaservers for patch maintenance – October 2, 4:00AM EDT (8:00 UTC) - 9:00AM EDT (13:00 UTC)
• ESO Store and Account System for maintenance – October 3, 9:00AM EDT (13:00 UTC) - 12:00PM EDT (16:00 UTC)
• Xbox: NA and EU megaservers for patch maintenance – October 4, 6:00AM EDT (10:00 UTC) - 12:00PM EDT (16:00 UTC)
• PlayStation®: NA and EU megaservers for patch maintenance – October 4, 6:00AM EDT (10:00 UTC) - 12:00PM EDT (16:00 UTC)
• PC/Mac: NA and EU megaservers for patch maintenance – October 2, 4:00AM EDT (8:00 UTC) - 9:00AM EDT (13:00 UTC)
• ESO Store and Account System for maintenance – October 3, 9:00AM EDT (13:00 UTC) - 12:00PM EDT (16:00 UTC)
• Xbox: NA and EU megaservers for patch maintenance – October 4, 6:00AM EDT (10:00 UTC) - 12:00PM EDT (16:00 UTC)
• PlayStation®: NA and EU megaservers for patch maintenance – October 4, 6:00AM EDT (10:00 UTC) - 12:00PM EDT (16:00 UTC)
Can't login with certain characters since Monday 12 April PM
Orvor
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Since 12/04 approximately 2pm I bluescreen on logon on one of my characters (Nightblade), in my guild there are any players complaining of the same thing. This is a pervasive issue and this has dominated conversation in the guild. Some players can't login with some or ALL or their characters. We have all logged tickets but are told to rebuild cache, restart wifi etc. This seems to be a pervasive bug on the PS4 EU server. I hope to raise awareness about this issue as we all have achievements, items and gold on these characters. ZOS please help, and players please help to generate awareness about this. I have logged in game ticket and via this website.
Edited by ZOS_Adrikoth on April 15, 2021 12:41PM 1
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ZOS_AdrikothadminGreetings @Orvor
Could you please provide your ticket number so that we can check in on its status for you?The Elder Scrolls Online - ZeniMax Online Studios
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Orvor✭The responses that have been provided to me were all thought of and actioned with no success.0
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ZOS_AdrikothadminThanks for providing your ticket number @Orvor
We can confirm that your latest reply has been received and a member of our support staff will reach out to you as soon as possible. Thank you for your patience!The Elder Scrolls Online - ZeniMax Online Studios
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NiffiSoul ShrivenI have the excat same problem since tuesday, maybe it still exist since monday. This isn't a problem with your console or game. Its a server issue.
I have the game on PS5 and PS4 (two consoles) and on both console with new installed game i can't login with the exact same chars. I have 9 chars and the same 5 chars on both console crashed the game in login screen.
I wrote the support and i always get the answer to reset console, reinstall game and/or update the console media DB but this change nothing.
Many other guild members have the excat same problem!!! And i found other PS players yesterday online (twitter etc.) with the same issues.
So pleas ZENIMAX support, don't tell us this is an console error ;-) Please check your servers!
Thanks a lot!!!0 -
PogmosSoul ShrivenUse a different network (phone hotspot) and try again. Fixed it for me, I wasnt able to log into 6 toon0
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ZOS_BilladminWith multiple threads regarding these login and crash issues for Playstation, we've decided to close this discussion. Please use the thread below for troubleshooting and further discussion.
Can't log in PS4 EUThe Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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This discussion has been closed.