Event Tickets Not Being Earned

sbanned_514489 · April 2021

For some reason I'm not getting any event tickets for the last two days despite eating my 2021 cake? My tickets aren't maxed out and I know for sure I didn't get tickets yesterday OR today.

The only issue I can think of is that I first ate a 2016 cake (I like eating those for the XP buff) followed by a 2021 cake, and that that somehow bugged the system out.

terror_incarnate · April 2021

Try turning off ALL of your addons including the libraries and then reloading the UI or relogging into ESO. I've also had issues today with Anniversary Jubilee gift boxes not appearing when handing in daily writs. The gift boxes were showing up on the right side of the screen along with the list of items which were awarded for writ completion (see picture below), but no gift boxes were actually appearing in my character's backpack! It was only when I turned off all addons and their associated programs and reloaded the UI BEFORE handing in the writs that the boxes were appearing in my backpack again! I suspect it could be certain addons which are the cause of your event tickets not appearing or being awarded. Try turning them off and reloading the UI before eating any cake! I hope this helps you or anyone else having similar problems... good luck!

ZOS_Bill · April 2021

Please make sure you are eatting the pie from the TOOLS menu in order to receive your event tickets correctly.

Lixiviant · April 2021

Got the same problem. Today was the first day I didn't earn the event tickets when eating the cake. Yes, using it from the Tools menu and it is the 2021 version. Don't have any add-ons as I'm on PS4.

ZOS_Bill · April 2021

@Lixiviant

Clearing your local save data may help with this event ticket issue.

From the PlayStation Dynamic Menu, navigate to Settings.
Go to Application Saved Data.
Click on Saved Data in System Storage
Select "Delete"
Select The Elder Scrolls Online.
Place ticks next to ESO Save Data.
Select [Delete] and then select [OK] to confirm your decision.

After restarting and clearing the cache, you can try earning event tickets again.