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Access Denied @ www.elderscrollsonline.com

jristaub17_ESO
jristaub17_ESO
✭✭✭
It seems there is an issue with age gate. I tried to put in my birthday, and the server wasn't responding. I tried several times, and the site eventually blocked me entirely, everywhere, any url at the www.elderscrollsonline.com domain, with an access denied message.

It eventually came back, and I started to browse again, and after a short while it blocked me again. I now seem to be permanently banned from accessing the site...which means I cannot access my account, or anything.

What do I do to get this resolved?
  • jristaub17_ESO
    jristaub17_ESO
    ✭✭✭
    I seem to receive reference ids whenever I try to access. Here is the latest:

    Reference #18.3dd9c917.1617411598.b888ae5
  • ZOS_Bill
    ZOS_Bill
    admin
    @jristaub17_ESO

    This could be a browser cache related issue, which one of the following steps may help resolve.
    • Clear the cache, delete any cookies, and restart the web browser.
    • Disable any add-ons installed in the web browser.
    • Disable pop-up blockers.
    • Try a different browser.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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