What do people mean by trust send.

Yeah this is a pretty serious bug, and the response from support is ridiculous. Why hasn't anyone from zos acknowledged this yet?

thelostchild89 wrote: »

i ve been cod mail buyer my items 12 days ago. But i ve been couln't get refund. i opened ticket a lot of times, but my issue didn't resolve. only waiting. there is a scammer?

No scammer. COD mail literally got broken by Update 29.

Thank you for bringing this to the community’s attention, @DragonRacer!

It’s absolutely crazy that COD was not disabled as soon as this issue became known!

Iarao wrote: »

DragonRacer wrote: »

A separate issue but to add to the confusion - the bizarre error message screen when taking some mail attachments. The first time it happened to me was taking attachments off a mail that had been sent to me prior to the update, so I assumed the problem was related to that in-between kinda timeframe.

Not the case.

A friend mailed me a bunch of blue furniture plans to stick in the guild bank for our next auction. Every. Single. One. Of the not-small number of mails went through this error. I'll try and post a screenshot up, but you take attachments (normal mail, no COD on it) and some error box pops up with scripting language gobbledy-***. I have to hit X to dismiss several times before the box finally goes away. After which, you see the first attachment in your inventory, but none of the others (though your inventory space number shows the right amount).

The ONLY way to then make those phantom items in your inventory that are there but can't be seen is to re-log. You can't force them to show with a reloadui command in the chat box. You can't force them to show by changing maps, like leaving/re-entering a house you own or an Outlaw Refuge (I tried both). You literally have to log out of your character, then back in to your character and now, magically, you can see all 6 attachments you took instead of just one.

are those errors lua errors? if so, most likely an addon causing it. as for the need to reload/relog to see stuff in your inventory, that could be an addon thing, too. my guilty addon was item saver. not yet updated. if you use it, uncheck it.
if not, you may have to try to determine if an addon is causing your trouble. glwt; pita, i know. sorry if you dont use addons, well i can't help you

I’m on PS4 NA, which is a console so, no, there are no add-ons.

Thanks for the notice, bumping this thread to the top in the hope for ZOS to reply.

Thank you for the heads up. I don't use COD that often since the vast majority of my sales are through guild traders.

As for auctions, it may be better to designate a trusted officer to be the intermediary between all transactions. Basically, the winner of the auction sends X gold to the Auction Officer, who then sends the winner their item.

That person could keep track of total gold by putting all of their previous gold stored on their character in their own bank, then tallying up the total amount from sales. On PC, add-ons might make this tallying easier but I am not really familiar with which ones that are used.

I certainly hope this issue gets fixed!

@Evil_Rurouni
Firstly that made me laugh. Hysterically. Because that's how I felt at the time.

Secondly, It was right before I was logging, I ported around a few times to a few different lands, and ported around to my houses. Two mails of other stuff I had brought appeared between different ports. I tried porting around again, and nothing more showed up. Since I had to go to bed, I didnt try a full relog, and I havent had time to log back in since to check if they have now miraculously appeared in my mails, but I did port back to the trader and double checked and 100% the items were gone. The only way I can think that this isnt a bug, is that maybe someone yanked it out from under me in their actual bank store interface, but again, it took my gold for the items, So that cannot be the case >.<

I was hoping it may just be a mail delay, as I've had that in the past (a few years ago I had a weird bug where mail would show up like 2-3 days later after I'd brought something, this was after another small update they'd apparently done to the mail system). But yeah, Im not 100% if they are now there or not. I've been having the usual mail bugs, the items not appearing (from the daily crafting people - It appears with the good old question mark box instead of the actual item picture), or I cant take the items out, or just random blank mails from them. I've had the same issues with rewards for the worthy as well.

I think in general they need to take a deep look at their mail system. So many bugs over the years, Most of them are able to be worked around, but yikes for guilds in general on this one, and players who operate on a trust system that usually works - The amount of distrust it's going to cause is astronomical, especially for guilds.

I'll be logging in, in a few hours, so I'll double check whether the missing items have appeared spontaneously, I'll report back. In the mean time, I reposted this link to some discords Im in to warn people about OP's specific post and told people about my issue and to double check and maybe just write down their transactions so they have a record and can see if things go missing/dont appear. I don't buy anything but housing items, so for me it's not a MASSIVE deal compared to some poor person trying to buy 30x single platings and then only getting like 27 of them in the mail or something, and they dont even realize because their not keeping track. Le Sigh

I think it's best to use the physical trade with player via meeting up in zone or using a guild trader until this is fixed.

Even when this is fixed, it will have some everlasting effects on the community where they won't trust it anymore

ZOS_Adrikoth wrote: »

Hey folks,

We wanted to let you know that we are aware of this issue and working on getting it fixed. Thank you all for your patience and for taking the time to provide your reports.

Thank you very much for acknowledging this. Hope the fix comes soon.