The status should be closed. I was told I could not be helped.

The two links yield nothing, I don't get nearly that far into the install. The window I sent you a photo of is a prompt for the location to download to. No selection I make will initiate the install...nothing happens. I have never encountered a problem installing games online. I have an online Bethesda game I had no issues installing or playing.

There is one line of code in your program that is trying to write a folder to a drive to download the install files into, only my computer isn't allowing it to happen, this isn't an accident, the exact thing happens regardless of other actions I take including disabling my firewall entirely. Can you help me work through your program? It shouldn't be so difficult to figure out why the program will not run. It isn't the program, too many other people use it. I isn't the computer, it has successfully downloaded and played too many online games; It's the program on my computer...help me figure it out.