Unlock period for gifting stuck at 30 days

gambit444 · February 2021

I get this message everyday even though i have had an account for years. “Gifting will be unlocked on your account. I posted this in the bug reporting forum with no response. Can i get some help with removing the message?

ZOS_Bill · February 2021

@gambit444

Would you be able to post a screenshot of the exact error message popping up?

gambit444 · February 2021

ZOS_Bill · February 2021

@gambit444

If you've been an ESO Plus member and continue to get this error message, please go ahead and start a ticket with customer support.

gambit444 · February 2021

I opened a ticket back on the 4th and the issue is still unresolved under Incident: 210204-003124

ZOS_Adrikoth · February 2021

Hey there @gambit444

Please be aware that tickets submitted under feedback/bug do not receive a direct reply from our customer support team. We have gone ahead and moved this ticket to the right place. Thank you for your patience.