Maintenance for the week of November 17:
• PC/Mac: No maintenance – November 17
• ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• PC/Mac: No maintenance – November 17
• ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
The hardware issue is resolved, and the European Xbox megaserver is now available. Thank you for your patience!
30 Days Til I Can Gift From The Crown Store
poodlemasterb16_ESO
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This has been like this since I started playing again. I bought a sub and a Crown Crate but its stuck on "30 Days Til I Can Gift" no matter what I do. I have submitted 2 tickets now with no response. I bought the sub on Dec 8, but no change
Is this the new normal or what? I brought a friend into the game, more money for ZOS, and its his birthday today. I would like to give him a house but I can't. WTF Zenimax?
Edited by ZOS_Adrikoth on January 2, 2021 8:50PM Is this the new normal or what? I brought a friend into the game, more money for ZOS, and its his birthday today. I would like to give him a house but I can't. WTF Zenimax?
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idk✭✭✭✭✭
✭✭✭✭✭From what I read here it has not been 30 days yet. January 7 should be the date you can start gifting.
And this is a thing that has apparently been around for a while.
https://help.elderscrollsonline.com/app/answers/detail/a_id/43105/kw/30 days gifting0 -
poodlemasterb16_ESO✭✭✭✭✭From what I read here it has not been 30 days yet. January 7 should be the date you can start gifting.
And this is a thing that has apparently been around for a while.
https://help.elderscrollsonline.com/app/answers/detail/a_id/43105/kw/30 days gifting
Yes. That's 8 days from now, yet it tells me I have 30 days to go, every day.0 -
idk✭✭✭✭✭
✭✭✭✭✭I have no idea how that notice works. I do not know if it counts down or keeps the same message until the cool-off period ends as I have been with ESO+ since the day the game launched.
@ZOS_BillE may be able to shed some light on the matter.0 -
ZOS_AdrikothadminGreetings @poodlemasterb16_ESO
If you have not already, please be sure to submit a ticket with using the link at the top of this article.
If you already have submitted, please provide your ticket number and we would be happy to check into its status for you!The Elder Scrolls Online - ZeniMax Online Studios
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idk✭✭✭✭✭
✭✭✭✭✭poodlemasterb16_ESO wrote: »Bump
Being in Beta is not the same as having ESO+. Even subscribing for several months when the game launched, but not since then is not having ESO+. ESO+ did not start until the Tamriel Unlimited update when Zos switched to the dual business model of B2P/subscribe.
Submit a ticket and post the ticket number here as Adrikoth has suggested. Good luck.0 -
poodlemasterb16_ESO✭✭✭✭✭The first Ticket number was 201214-004217. Then 201229-007735 and finally 210102-005591.
I have had support for F76 and it was very good. Why this, maddening problem, its in my face every time I log in, is ignored, I don't know.0 -
jaws343✭✭✭✭✭
✭✭✭✭✭poodlemasterb16_ESO wrote: »I have submitted 3 tickets now. They do not ever get back, so ....
The alternative is to wait until the 30 day mark from purchase has passed and if you are unable to gift at that time then there is a problem. Until then, there is zero problem except a display issue since you wouldn't be able to gift anyways until the 30 days is up. A little patience goes a long way.0 -
ZOS_BilladminThe Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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ZOS_BilladminWe appreciate the update on the situation. With the issue now fixed, we are going to close out this discussion from future comments.The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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This discussion has been closed.