He did NOT say that at all, what he ACTUALLY said was:GossiTheDog wrote: »There's automated systems in place to ban suspect players - this is covered in Matt Firor's message
andwe regularly ban accounts involved in spam and bot activity – our teams are working on better systems to identify those accounts and characters
(emphasis mine).And yes, we erroneously caught up some legitimate accounts in that ban, for which we apologize
HarryWolfe wrote: »if you are unbanned again, perhaps you should refrain from using any guild banks or stores, or player trading and stop using the mail system to receive or send items.
if you weren't involved in duping, someone near you may well have been
The word system doesn't say anything about how a process is implemented, and ZOS has already said the wrong bans issued last Friday were MANUAL and not automated.
GossiTheDog wrote: »@xxs0cksxx, you know ZOS support posted here that they accidentally banned a few hundred people last week, right? They had to apologise. It does happen.
WitchAngel wrote: »
A lot of people who got unbanned, are gladly bragging about how they got unbanned, even though they duped their asses off.
GossiTheDog wrote: »Yeah, there will always be people who protest innocence who aren't innocent (it helps if ZOS explicitly tell customers why they are banned). I get that. I'm just saying - we shouldn't instantly assume everybody banned is guilty. Since launch there have absolutely been issues around this. The head of ZOS posted here overnight in the Dev forum apologising over this issue (banning innocent people).
While I have no issue with what other people exercise in parenting, some may consider parenting skills to be in question if they are letting their tots view mature content, in the first place.zinoviy22b14_ESO wrote: »several guys in my guild have young children watching them play because they like it when Dad beats up the bad guys.
caryhammub17_ESO wrote: »SO you got the people to monitor for rudeness, but not to give actual answers to issues.
RobBrookeb16_ESO wrote: »Feel free to post any similar situations if it's happened to any of you. Interested to hear if anyone has had a bad a time with customer support as I have.
May i ask how your Character name was? Because if i see a lot of MrAA, Mrs.oo or likeaboss etc. standing in a public dungeon farming bosses, i report them all. If you have a rather stupid name and like to farm i could imagine that you got reported because of that.
BenjaminKacher_ESO wrote: »They're not going to answer why people got falsely banned on the forums, they'll do it individually in tickets. As the OP saysRobBrookeb16_ESO wrote: »Feel free to post any similar situations if it's happened to any of you. Interested to hear if anyone has had a bad a time with customer support as I have.
This is the true purpose of this thread, not to answer questions.
May i ask how your Character name was? Because if i see a lot of MrAA, Mrs.oo or likeaboss etc. standing in a public dungeon farming bosses, i report them all. If you have a rather stupid name and like to farm i could imagine that you got reported because of that.