'Gifting will be unlocked on your account in 30 days' permanently has 30 days left.

ApoAlaia · December 2020

Hi beautiful people,

The 'timer' until gifting is unlocked on my account has been resetting every time I log out since I started playing on this account.

I purchased ESO Plus on 09/11 and crowns on 12/11 (happy birthday to me) but it doesn't make any difference, every time I log out is back to 30 days.

I have opened a support ticket (201211-001615) and I got a reply fairly quickly, except the reply just said that to qualify I had to have ESO Plus (check), play for more than 30 days (check) and make a crown purchase (check) and that's it.

Does this mean that customer support just calls it a day?

Thanks!

ZOS_Adrikoth · December 2020

Greetings @ApoAlaia

Thanks for providing your ticket number. We can confirm that this ticket is in the right place and your latest reply has been received. Thank you for your patience and a member of our support staff will respond as soon as they can!

ApoAlaia · December 2020

ZOS_Adrikoth wrote: »

Greetings @ApoAlaia

Thanks for providing your ticket number. We can confirm that this ticket is in the right place and your latest reply has been received. Thank you for your patience and a member of our support staff will respond as soon as they can!

Thank you for looking into this, much appreciated.

ApoAlaia · December 2020

All sorted now, thanks!

ZOS_Bill · December 2020

With the OP issue now sorted out, we will be closing the discussion going forward.