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Zenimax, it's obnoxious that you ban posting on the Steam forum to non-Steam ESO players

Petoften
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It's obnoxious that you ban posts from any person - what if someone has questions or wants to discuss the game who doesn't play?

But it's also obnoxious you ban posts from ESO players who don't use the Steam version, who obviously could have things to discuss on the Steam forum.
  • VaranisArano
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    I'm curious. Is it ZOS or Steam who moderates the Steam forum? I would assume that Steam has a vested interest in making sure that the players who are using their forum are also playing the game on their platform.
  • Petoften
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    No, it's very rare for a game on Steam to have such a limitation. If it were Steam doing it, a lot more games would have the limitation, so it seems clear it's from the Zenimax moderators.
  • Sylvermynx
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    I think it's probably steam moderation. I originally bought through steam and while I've checked up on things on that forum I've never posted there. But the mods all seem to be steam employees. I can't imagine that ZOS would have permission to "work" over there.
  • Petoften
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    It's not a question of 'working over there', it's a question of who decides the policy, and I think that's clearly Zenimax.

    Otherwise, a lot more games would have that restriction that don't.
  • Sylvermynx
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    Well, you could be right. Doesn't matter to me, I will never use steam for anything again (other than opening it offline when I want to play Skyrim).
  • Faiza
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    I..don't think that restriction exists. I was able to ask questions about ESO there before I bought it :/

    Also, I use the Steam forums for a lot of games that I don't actually own on Steam but on my Switch.
  • Tandor
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    Faiza wrote: »
    I..don't think that restriction exists. I was able to ask questions about ESO there before I bought it :/

    Also, I use the Steam forums for a lot of games that I don't actually own on Steam but on my Switch.

    It does exist, I checked it out and as a non-Steam ESO player I found I didn't have posting privileges on the ESO general discussion forum there.
  • Faiza
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    Tandor wrote: »
    Faiza wrote: »
    I..don't think that restriction exists. I was able to ask questions about ESO there before I bought it :/

    Also, I use the Steam forums for a lot of games that I don't actually own on Steam but on my Switch.

    It does exist, I checked it out and as a non-Steam ESO player I found I didn't have posting privileges on the ESO general discussion forum there.

    Currently all posts are required to sit in a "queue" unless you're a very frequent poster, this is to ensure that messages aren't containing bad links or spam or anything. Could that be what prevented you from posting?

    I also hate to ask, but have you ever received a penalty on the Steam forums in the past?
    Edited by Faiza on December 3, 2020 6:43PM
  • Raideen
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    I'm curious. Is it ZOS or Steam who moderates the Steam forum? I would assume that Steam has a vested interest in making sure that the players who are using their forum are also playing the game on their platform.

    It must be ZOS.

    Every game I have ever played on steam was moderated by the game studio, not steam. Steam only engages in legal disputes like copyright in the workshop, or when accounts are reported.
  • Faiza
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    Raideen wrote: »
    I'm curious. Is it ZOS or Steam who moderates the Steam forum? I would assume that Steam has a vested interest in making sure that the players who are using their forum are also playing the game on their platform.

    It must be ZOS.

    Every game I have ever played on steam was moderated by the game studio, not steam. Steam only engages in legal disputes like copyright in the workshop, or when accounts are reported.

    There are pinned messages by ZOS folks, but I'm not sure how it's moderated. If it's moderated lol it doesn't always seem like it 🤣
  • Tandor
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    Faiza wrote: »
    Tandor wrote: »
    Faiza wrote: »
    I..don't think that restriction exists. I was able to ask questions about ESO there before I bought it :/

    Also, I use the Steam forums for a lot of games that I don't actually own on Steam but on my Switch.

    It does exist, I checked it out and as a non-Steam ESO player I found I didn't have posting privileges on the ESO general discussion forum there.

    Currently all posts are required to sit in a "queue" unless you're a very frequent poster, this is to ensure that messages aren't containing bad links or spam or anything. Could that be what prevented you from posting?

    I also hate to ask, but have you ever received a penalty on the Steam forums in the past?

    No to both.

    What it says is "Posting privileges: Only players who own The Elder Scrolls Online are allowed to post in this forum."
  • Faiza
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    Tandor wrote: »
    Faiza wrote: »
    Tandor wrote: »
    Faiza wrote: »
    I..don't think that restriction exists. I was able to ask questions about ESO there before I bought it :/

    Also, I use the Steam forums for a lot of games that I don't actually own on Steam but on my Switch.

    It does exist, I checked it out and as a non-Steam ESO player I found I didn't have posting privileges on the ESO general discussion forum there.

    Currently all posts are required to sit in a "queue" unless you're a very frequent poster, this is to ensure that messages aren't containing bad links or spam or anything. Could that be what prevented you from posting?

    I also hate to ask, but have you ever received a penalty on the Steam forums in the past?

    No to both.

    What it says is "Posting privileges: Only players who own The Elder Scrolls Online are allowed to post in this forum."

    Hmm...then I guess it must be up to ZOS after all. Edit: Guess you cant ask them directly on Steam either, now THAT is annoying.

    But my question to is, if the OP doesn't play on Steam and already has a forum account, why does he want to post on the Steam forum? Not that it matters really.
    Edited by Faiza on December 3, 2020 7:22PM
  • Marginis
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    Maybe it's just me, but I don't see much problem with this. Sure, there may be niche scenarios where a non-Steam player will have something valuable and relevant to say, and their only outlet would be on the Steam forums, but I at least find it reasonable that there would be a limitation on who can post where, for content volume purposes if nothing else.

    I'm just imagining how bad the ESO forums I see could get if people weren't required to make an ESO account first before posting. I mean yeah, it only does so much, but it's not like it really hurts much either, and if it disincentivizes trolling even a little I'm at least a little okay with it.
    @Marginis on PC, Senpai Fluffy on Xbox, Founder of Magicka. Also known as Kha'jiri, The Night Mother, Ma'iq, Jane Shepard, Damia, Kintyra, Zoor Do Kest, You, and a few others.
  • Tandor
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    Faiza wrote: »
    Tandor wrote: »
    Faiza wrote: »
    Tandor wrote: »
    Faiza wrote: »
    I..don't think that restriction exists. I was able to ask questions about ESO there before I bought it :/

    Also, I use the Steam forums for a lot of games that I don't actually own on Steam but on my Switch.

    It does exist, I checked it out and as a non-Steam ESO player I found I didn't have posting privileges on the ESO general discussion forum there.

    Currently all posts are required to sit in a "queue" unless you're a very frequent poster, this is to ensure that messages aren't containing bad links or spam or anything. Could that be what prevented you from posting?

    I also hate to ask, but have you ever received a penalty on the Steam forums in the past?

    No to both.

    What it says is "Posting privileges: Only players who own The Elder Scrolls Online are allowed to post in this forum."

    Hmm...then I guess it must be up to ZOS after all. Edit: Guess you cant ask them directly on Steam either, now THAT is annoying.

    But my question to is, if the OP doesn't play on Steam and already has a forum account, why does he want to post on the Steam forum? Not that it matters really.

    Agreed. I don't have a problem with it at all, and only put it to the test in order to see if the OP was right. However, if someone has access to this forum (and Reddit, not that I go there), what else does he/she need?
  • Faiza
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    Tandor wrote: »
    Faiza wrote: »
    Tandor wrote: »
    Faiza wrote: »
    Tandor wrote: »
    Faiza wrote: »
    I..don't think that restriction exists. I was able to ask questions about ESO there before I bought it :/

    Also, I use the Steam forums for a lot of games that I don't actually own on Steam but on my Switch.

    It does exist, I checked it out and as a non-Steam ESO player I found I didn't have posting privileges on the ESO general discussion forum there.

    Currently all posts are required to sit in a "queue" unless you're a very frequent poster, this is to ensure that messages aren't containing bad links or spam or anything. Could that be what prevented you from posting?

    I also hate to ask, but have you ever received a penalty on the Steam forums in the past?

    No to both.

    What it says is "Posting privileges: Only players who own The Elder Scrolls Online are allowed to post in this forum."

    Hmm...then I guess it must be up to ZOS after all. Edit: Guess you cant ask them directly on Steam either, now THAT is annoying.

    But my question to is, if the OP doesn't play on Steam and already has a forum account, why does he want to post on the Steam forum? Not that it matters really.

    Agreed. I don't have a problem with it at all, and only put it to the test in order to see if the OP was right. However, if someone has access to this forum (and Reddit, not that I go there), what else does he/she need?

    Yeah...gonna be honest the Steam discussions for ESO are not that interesting haha. That's why I made a forum account. It's also only a handful of folks who show up to post/engage.

    Most of the frequent posts are, "How do I buy DLC" and "Why isn't the launcher working".
  • Guyle
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    I am almost 100% positive that ESO does not moderate the Steam forums. Things that will get you temp bans here won't there, and the only time I ever see moderation happen, it is a Steam moderator who does it, and you can see their activities in moderating other Steam forums too - I highly doubt an ESO mod would also moderate other games forums there. For the most part you rarely ever see anything from an ESO developer on them, and they are almost always relative to someone having technical issues with the game when they do have something to say. If you got a ban from the ESO Steam forums, its because you violated Steam's rules.
  • VaranisArano
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    Interesting! Thanks to all folks who answered my question about who likely made that decision.
    Edited by VaranisArano on December 3, 2020 11:15PM
  • Raideen
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    Guyle wrote: »
    I am almost 100% positive that ESO does not moderate the Steam forums. Things that will get you temp bans here won't there, and the only time I ever see moderation happen, it is a Steam moderator who does it, and you can see their activities in moderating other Steam forums too - I highly doubt an ESO mod would also moderate other games forums there. For the most part you rarely ever see anything from an ESO developer on them, and they are almost always relative to someone having technical issues with the game when they do have something to say. If you got a ban from the ESO Steam forums, its because you violated Steam's rules.

    I do not believe your post is the case.

    Here is some guidance by steam for game developers on how to use the moderation tools.
    https://partner.steamgames.com/doc/marketing/community_moderation

    Secondly. Consider how many games are on steam. Steam would need to employ hundreds of people to moderate an entire catalog of games. This is much easier done by having the developer moderate, with the tools used above.

    I can not name one steam game I have ever played that was moderated by Steam. The moderation was always done by an employee of the game studio, or a volunteer.

    Steam WILL moderate individual reports on abuse, IP theft, etc. But in regards to basic, daily forum moderation, that will be in the developers hands.
  • SeaGtGruff
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    Tandor wrote: »
    Faiza wrote: »
    Tandor wrote: »
    Faiza wrote: »
    I..don't think that restriction exists. I was able to ask questions about ESO there before I bought it :/

    Also, I use the Steam forums for a lot of games that I don't actually own on Steam but on my Switch.

    It does exist, I checked it out and as a non-Steam ESO player I found I didn't have posting privileges on the ESO general discussion forum there.

    Currently all posts are required to sit in a "queue" unless you're a very frequent poster, this is to ensure that messages aren't containing bad links or spam or anything. Could that be what prevented you from posting?

    I also hate to ask, but have you ever received a penalty on the Steam forums in the past?

    No to both.

    What it says is "Posting privileges: Only players who own The Elder Scrolls Online are allowed to post in this forum."

    But if you DO own ESO, but it wasn't purchased through Steam, then wouldn't that suggest that it's Steam, not ZOS?

    Have you tried adding your non-Steam copy of ESO to your Steam library to see if that lets you post there?
    I've fought mudcrabs more fearsome than me!
  • Faiza
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    Raideen wrote: »
    Guyle wrote: »
    I am almost 100% positive that ESO does not moderate the Steam forums. Things that will get you temp bans here won't there, and the only time I ever see moderation happen, it is a Steam moderator who does it, and you can see their activities in moderating other Steam forums too - I highly doubt an ESO mod would also moderate other games forums there. For the most part you rarely ever see anything from an ESO developer on them, and they are almost always relative to someone having technical issues with the game when they do have something to say. If you got a ban from the ESO Steam forums, its because you violated Steam's rules.

    I do not believe your post is the case.

    Here is some guidance by steam for game developers on how to use the moderation tools.
    https://partner.steamgames.com/doc/marketing/community_moderation

    Secondly. Consider how many games are on steam. Steam would need to employ hundreds of people to moderate an entire catalog of games. This is much easier done by having the developer moderate, with the tools used above.

    I can not name one steam game I have ever played that was moderated by Steam. The moderation was always done by an employee of the game studio, or a volunteer.

    Steam WILL moderate individual reports on abuse, IP theft, etc. But in regards to basic, daily forum moderation, that will be in the developers hands.

    I think he is trying to say that regardless of who is supposed to moderate the ESO Steam community, moderation just isn't happening.

    Which as a user there, I can attest...that forum isn't moderated. If it is...well they're doing a poor job.

    As far as I can scroll back there's only one thread that's been locked but there's no moderator comments or anything. Most things just continue to degenerate until OP leaves or everyone moves on 🤣
  • SeaGtGruff
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    ZOS may have told Steam that only people who own ESO should be allowed to post in Steam's ESO subforum, but if someone who tries to post there is getting a message saying that they can't post there because they don't own ESO, yet they actually do own ESO-- just not purchased through Steam-- then the logical conclusion is that Steam is checking their database and seeing that the person hasn't purchased ESO.

    I don't know whether adding a non-Steam copy of ESO to one's Steam library would let Steam recognize that one does in fact own ESO, but it's worth a shot.
    I've fought mudcrabs more fearsome than me!
  • Guyle
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    Raideen wrote: »
    Guyle wrote: »
    I am almost 100% positive that ESO does not moderate the Steam forums. Things that will get you temp bans here won't there, and the only time I ever see moderation happen, it is a Steam moderator who does it, and you can see their activities in moderating other Steam forums too - I highly doubt an ESO mod would also moderate other games forums there. For the most part you rarely ever see anything from an ESO developer on them, and they are almost always relative to someone having technical issues with the game when they do have something to say. If you got a ban from the ESO Steam forums, its because you violated Steam's rules.

    I do not believe your post is the case.

    Here is some guidance by steam for game developers on how to use the moderation tools.
    https://partner.steamgames.com/doc/marketing/community_moderation

    Secondly. Consider how many games are on steam. Steam would need to employ hundreds of people to moderate an entire catalog of games. This is much easier done by having the developer moderate, with the tools used above.

    I can not name one steam game I have ever played that was moderated by Steam. The moderation was always done by an employee of the game studio, or a volunteer.

    Steam WILL moderate individual reports on abuse, IP theft, etc. But in regards to basic, daily forum moderation, that will be in the developers hands.

    Well, I went back and looked through a post I had gotten a temp ban for in the ESO Steam forums to double check. The thread was locked and I received the temp ban from a Steam employee, as they had the Valve title next to their name. ESO devs have the developer title next to their names in the Steam forums. I double checked, and they had numerous messages on their board from individuals referencing moderation activities from several different games, including Outer Worlds and Counter Strike. I didn't dig any further after seeing those, so unless ESO devs are also moderating those forums, I am pretty sure that was not an ESO dev lol. Back when I was haunting the Neverwinter online Steam forums, to see how bad it was getting, I actually saw a Neverwinter moderator have one of their posts removed. I made a big deal out of it because it was the same person who had actually removed several of my threads from that games official forums lol. Based on how bad things can get on the Steam forums, I am pretty certain that they don't actively monitor any forums, simply respond when something is reported.

    Also, from that link you posted: "By default, all of this reported content will be reviewed and resolved by Valve's moderation staff in conjunction with our Rules & Guidelines"
  • JKorr
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    Petoften wrote: »
    It's obnoxious that you ban posts from any person - what if someone has questions or wants to discuss the game who doesn't play?

    But it's also obnoxious you ban posts from ESO players who don't use the Steam version, who obviously could have things to discuss on the Steam forum.

    Might want to post a question to the STEAM forum moderators....who don't work for Zenimax. Its probably real news to them that someone from Zenimax is able to moderate on their forums.

    What exactly could someone who doesn't use the steam version of the game have to discuss on the steam forums? Steam version users can get an invite to these forums. Why should non-steam users, who have intentionally *avoided* having anything to do with the steam version go there for discussions?
  • kargen27
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    I just posted a message in the ESO Steam forums and I haven't posted in the forums in Steam at all for probably a couple of years. I don't own ESO through Steam. I do have Skyrim though if that matters?
    and then the parrot said, "must be the water mines green too."
  • ZOS_SamL
    ZOS_SamL
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    Hey all,

    Just to clear up the confusion, the Steam discussions on ESO were previously limited so only players who had ESO registered in their Steam library could make a post. After reading through some of the discussions here, we've opened it up so that anyone can post in the Steam forums, just in case.

    Most of the moderation is handled by Valve if posts are flagged. We do step in on occasion if we catch people posting anything against TOS or attacking other people, but for the most part, we understand that the Steam community manages itself.

    If you have any additional feedback about the Steam forums, I'm open to it.
    Staff Post
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