It would've been fine if they delayed PC release by 4 weeks to fix all of this, let console have 2 weeks of paid PTS.
Delays, as well as compensation, are user friendly. Especially since everyone is playing the game itself already.

idk wrote: »

Scaletho wrote: »

I mean, you have months of preparations. You have the Testing Environment, hours and hours of maintenance, upgrade spending hours for final checking. And still the game broke.. bad.

I find it interesting that someone complains about issues with the update and even notes the testing environment yet I did not find one post in their history that indicated they spent any time testing on the PTS or even commenting in the PTS sub-forum on anything.

While Zos has been known to not correct some reported issues before the update went live many of the issues are not reported because only a small portion of our player base actually tests.

PTS server reports are separate area of reports in the area i know i reported the issue with the final boss of markarth where you fall threw the map after using the portals, i also reported the other issue with powers and such in that forum area and in game report button yet guess what they didn't fix it then and let the bugs threw due to not reading and addressing those issues. That is what plyers are mad about not the fact bugs happen but releasing the game and the Markarth in the state it was after reports where made on those exact bugs.

Suna_Ye_Sunnabe wrote: »

Nezyr_Jezz wrote: »

Guys.

I know you are frustrated by the bugs but look at it from the developer side. You are aware that most of the people working on the coding and on the feature development are not the people that originally created the game right? Have you ever worked on a game development? You know that in order to fit tight game release shedules made by ivestors game code is usually messed up form the very begining and because coders have to cut corners to meet them later teams working on the code have a hard time figuring stuff out? Thats just the tip of the iceberg of problems involving every single mmo up to date. The more complex the game is the more problems constant changing of the code will bring... thats just a fact.

And this game is one of the most complex if not "the most complex" mmo released.

Im not fully justifying the team working on the game, but stating that doing a patch on live server is not like making a quarter pounder with cheese and thus can fail or have unexpected problems.

Sorry, but there is literally no excuse they could come up with at this point that I would accept. None of what you listed are reasonable excuses to release content in such a laughable state, or to let bugs from six years ago persist to this day. If they really are so unfamiliar with the game, perhaps they should familiarize before changing its core mechanics from the inside out.

Well. i disagree. And its not like Eso is alone in this problem. Every mmo is this way because of how release dates are fixed. You can't expect them to support the game by releasing new content, and at the same time familiarize with the code that is already broken. As i said again above. Your looking strictly from an unprofessional way without the knowledge of whats going on there. You think your well spent 10 bucks a month (if your paying at all) will help to hire more programers? Guess what... it would require much more. This is why "development teams" are usually a sekeletal crew busy doing the next expansion and meeting yet another fixed date. Who do you blame? People that cant argue with set deadlines? They are doing what they can. If you need... blame corporate greed, but then again, companies need to do money to pay for server, employees etc.

The problem is more complex than you think and saying things like your saying shows you have absolutely no idea how the business works now. For comparison look at battle royals which struggle to produce second map for 9 months after release.
If i would blame anyone i would blame players, for opening the wallets and paying for unfinished bun with no cheese or a burger in it.

idk wrote: »

Scaletho wrote: »

I mean, you have months of preparations. You have the Testing Environment, hours and hours of maintenance, upgrade spending hours for final checking. And still the game broke.. bad.

I find it interesting that someone complains about issues with the update and even notes the testing environment yet I did not find one post in their history that indicated they spent any time testing on the PTS or even commenting in the PTS sub-forum on anything.

While Zos has been known to not correct some reported issues before the update went live many of the issues are not reported because only a small portion of our player base actually tests.

Except for the fact that people can report bugs in-game and not just on the forums? Stating that 'no one complaining' has posted anything in the PTS forum and therefore assuming that means they haven't done any testing is extremely narrowminded, as you have no way of knowing how many (if any, granted) in-game tickets someone might have sent about any given problem.

Also your post implies that somehow people aren't allowed to be upset with the number of bugs that push through to live if they weren't part of the testing, even though many people can't for whatever reason, be it not having the space to essentially download the game a second time, not having the data to download it, not having time to spend on the PTS as well as playing the actual game, etc. Heck, there are people in at least two of my Guilds who didn't even know the PTS exists, let alone have it installed and use it, so I imagine there are a lot of people who just aren't aware of it. Regardless of how much time any individual does or doesn't spend in the PTS, they're more than allowed to be upset when something they paid for (and may continue to pay for via ESO+) continuously has large bugs like this.

Also, you do realize the reason a lot of people who could do testing in the PTS don't, right? The longer the game's gone on, the fewer people it seems bother with testing, because people feel like their feedback, input, and reports are largely ignored or overlooked. And you need to remember, too, the small percentage of people who actually use the forums, compared to the number of actual players. We can sit here and claim all day that "only a small number" of people actually make regular and thorough use of the PTS when there's something in there to test, but there could be thousands and thousands of people who get in there every time a DLC is up and do vigorous testing, report stuff in-game, and never once look at the forums.

Edit for clarity.

the1andonlyskwex wrote: »

Jiigen wrote: »

It would've been fine if they delayed PC release by 4 weeks to fix all of this, let console have 2 weeks of paid PTS.
Delays, as well as compensation, are user friendly. Especially since everyone is playing the game itself already.

And here I am hoping that most of this gets fixed before the console release next week. If that's not possible, I would certainly rather have Markarth delayed on console than have to deal with all of the current problems people are having on PC.

Obviously, no one wants these problems... But rather than just letting be PC pay to play live PTS reporting the same issues that on the actual PTS were reported, it's nice to move it along to console once in a while. Or they can just delay the update for a month. But it's good to bring all of these issues to both sides of the community, now they divide and conquer.

NordSwordnBoard wrote: »

Correct me if I'm wrong, but they have never fixed something identified on PC launch before sending the same broken release to console. So the message is clear: Wait until they fix it or fall into the same hole you just watched all the PC players tumble into.

They fix plenty of things broken in PC launches before the update reaches console, that's the sad part about it. Especially the big game breaking issues like skill points disappearing and skill lines resetting to base I continuously.

I think it's not weird to ask for 500 crowns or 1000 for active subscribers per day as compensation for the game having major issues and broken gameplay, especially when said issues had been reported in PTS.