Delay or buggy new content?

hexentb16_ESO · November 2020

Just a quick poll because I'm curious.

Would you rather ZOS have delayed the dlc to take care of these bugs so you got a bug free experience? Or are you okay with getting a buggy dlc?

Tinolyn · November 2020

Delays are ok if they fix the bugs

Though I will say, considering how many bugs get through every release, we may never get content if they spent all their time squashing bugs.

Thechuckage · November 2020

Delays are ok if they fix the bugs

I doubt anyone is realistically asking for 100% bug free. Now a few weeks squashing bugs, esp when your players id and report them on PTS (without any type of reward no less) before launching it at your retail product.....seems like a very reasonable if not the responsible choice.

Jaraal · November 2020

Delays are ok if they fix the bugs

A lot of these bugs were reported months ago.

How long were you expecting to wait?

Dunning_Kruger · November 2020

I don't care about bugs and want my dlc asap

I voted for this ironically because they are gonna do it anyways [snip]

[edited for bashing]

bmnoble · November 2020

I don't care about bugs and want my dlc asap

Have a look through the PTS section of the forum a number of the issues we are experiencing were raised their while the DLC was on the PTS, they still went live, extending the amount of time the game is on the PTS won't change a thing unless they actually act on player feed back.

If they are going to have the DLC go live regardless I would rather have my DLC on time, I just hold off on doing the new content for a month or so, until the most game breaking of the bugs are fixed.

Sheridan · November 2020

Delays are ok if they fix the bugs

Delay ofc. I usually wait for a few months before start playing new DLCs and chapters, to let them clear the bugs. What's the point of rushing into non-working content?

ShawnLaRock · November 2020

As a console player I always dread the in-between time after PC launch - while we witness the mess, and know that nothing will be done to implement patches, fixes, or to delay our release... they just let it go through - and unnecessarily break our experience, too.

WHY!?!

S.

Uryel · November 2020

Delays are ok if they fix the bugs

Delays, pretty please with sugar on top.

They manage to reset werewolf skills, soul skills... And they keep reseting ? Eating skill points away ? [snip]

No one gives a rat's bottom about fitting all the content in a single year. If it takes 6 more months, fine, so be it. Maybe we can have properly itemised dungeons (remember the necropolis in Rimmen, which has almost no lootable container ?), or maybe they can avoid setting the house on fire. [snip]

[edited for bashing]

[Personal edit] That wasn't bashing. Saying that you guys break stuff you don't even touch because you can't code for saving your life isn't bashing, it's a fact. [/personal edit]

White wabbit · November 2020

If they delayed we might never get any content

Gythral · November 2020

Just fix ZOS' 1 and only 'bug'
Then this will never be 'asked' again!

colossalvoids · November 2020

Delays are ok if they fix the bugs

Zero point in such "dlc" content if it isn't working.

Nairinhe · November 2020

Delays are ok if they fix the bugs

Not gonna happen though. Nowadays you must release on time no matter what and few have the guts to postpone release if the product is not of the proper quality or wasn't tested enough.

Danikat · November 2020

Delays are ok if they fix the bugs

ShawnLaRock wrote: »

As a console player I always dread the in-between time after PC launch - while we witness the mess, and know that nothing will be done to implement patches, fixes, or to delay our release... they just let it go through - and unnecessarily break our experience, too.

WHY!?!

S.

The delay between PC and console release is because they have to get the update approved by Sony and Microsoft before they can release it, so they have to send it off to be checked first. (This isn't unique to ESO, all software on consoles goes through the same process.) That takes time, which is why they have to wait. There's no comparable oversight on PC so they can release it as soon as they're finished working on it - around the time they'd send it off for checking on consoles.

Part of those checks are making sure the update works, but the bar for that is pretty low. The console companies check it won't brick the console and there's no regular crashes but they don't worry about relatively minor things like skills which don't match their description or bugged side-quests. (They also check the update is what it says it is and not, say, a virus or spyware. Obviously not a big concern with major developers like ZOS, but it's still part of the check and the reason console users don't have to install and run anti-virus software like PCs do.)

rpa · November 2020

Delays are ok if they fix the bugs

Would you be fine with the 2 seat mount from Crown store getting your passenger banned for speed hacking?

Sarannah · November 2020

The thing is, there is no choice here... If they knew about the bugs, they would have fixed them before releasing the content. In software unexpected things always happen.

Other games have had days of progress-resets due to faulty updates. Luckily this never happened to ESO. Imagine three or four days of playtime going to waste. Other games have also had updates they had to revert, because of the issues that came with them.

Even though maintenance/delays/bugs annoy the hell out of me as well, ESO has been quite lucky with updates so far! Yes, there are issues. Sometimes even major ones, but nothing too out of control.

Zodiarkslayer · November 2020

I don't care about bugs and want my dlc asap

Putting the content out on live servers enables everybody to participate in the bugfixing.
While I dont like it either, it is ironically the fastest way to get the most bugs found out, analysed and corrected. Some bugs only appear on live servers....

PTS cycles are too long already. And too narrow in scope. I would like to know what percentage of the playerbase is participating. 1%? 0.1%? Less?

rpa · November 2020

Delays are ok if they fix the bugs

Zodiarkslayer wrote: »

Putting the content out on live servers enables everybody to participate in the bugfixing.
While I dont like it either, it is ironically the fastest way to get the most bugs found out, analysed and corrected. Some bugs only appear on live servers....

PTS cycles are too long already. And too narrow in scope. I would like to know what percentage of the playerbase is participating. 1%? 0.1%? Less?

Do they actually fix noncritical bugs at live?

I'd bet the Major Gallop stealthnerfbug for example is not a high priority to fix. It does not give any undeserved advantage to players and does not block progress other than people more often being too late to participate in action. And it only annoys people who did not lose rapids or lost it but did grind/buy it back. (BTW Im not sure but I think that bug did not appear at PTS, unlike some other bugs which made it to live.)

LadyNalcarya · November 2020

Delays are ok if they fix the bugs

IF they fix the bugs.

JD2013 · November 2020

I'm guessing most who ask this question weren't here for the content drought between Craglorn and Imperial City between May 2014 and August 2015 whilst they focused on console release etc.

That wasn't a good time for anyone.

There can be a balance between both, it does not have to be one or the other. Content teams don't work on bug fixes.

Nairinhe · November 2020

Delays are ok if they fix the bugs

JD2013 wrote: »

Content teams don't work on bug fixes.

But new content means new bugs and it looks like they are already drowning

JD2013 · November 2020

Nairinhe wrote: »

JD2013 wrote: »

Content teams don't work on bug fixes.

But new content means new bugs and it looks like they are already drowning

And that's the problem here.

I agree that they need bug fixes; a whole slew of them.

But if they did that, new content is still going to bring new bugs whenever they DO introduce it. So, no new content at all then?

Nairinhe · November 2020

Delays are ok if they fix the bugs

JD2013 wrote: »

Nairinhe wrote: »

JD2013 wrote: »

Content teams don't work on bug fixes.

But new content means new bugs and it looks like they are already drowning

And that's the problem here.

I agree that they need bug fixes; a whole slew of them.

But if they did that, new content is still going to bring new bugs whenever they DO introduce it. So, no new content at all then?

No, they need proper quality control and someone with balls to postpone release if it's too buggy. Easier to fix during development than patch later.
If they go on like this, game will get unplayable in two years tops. They have bugs in *** main questline second time in a row, ffs.

hexentb16_ESO · November 2020

Delays are ok if they fix the bugs

ShawnLaRock wrote: »

As a console player I always dread the in-between time after PC launch - while we witness the mess, and know that nothing will be done to implement patches, fixes, or to delay our release... they just let it go through - and unnecessarily break our experience, too.

WHY!?!

S.

Yeah. I'm on Xbox myself. Some people defend the delayed release on console saying that it gives ZOS a chance to fix things so we don't have to deal with it. But we do. Some things will even be fixed day 2 on pc but take almost a whole month to see the fix on console.

Starlock · November 2020

Delays are ok if they fix the bugs

It's not an either or.

However, delays are to my mind mandatory when game-breaking bugs have been pointed out on the PTS and remain unresolved. I'm not one to use the phrase "game-breaking" hyperbolically like so many kids do these days, so when I say "game-breaking" I actually mean it. When it's possible for your character to fall through the world and get stuck in an infinite falling loop with no way out aside from contacting customer service, that's game-breaking.

JD2013 · November 2020

Nairinhe wrote: »

JD2013 wrote: »

Nairinhe wrote: »

JD2013 wrote: »

Content teams don't work on bug fixes.

But new content means new bugs and it looks like they are already drowning

And that's the problem here.

I agree that they need bug fixes; a whole slew of them.

But if they did that, new content is still going to bring new bugs whenever they DO introduce it. So, no new content at all then?

No, they need proper quality control and someone with balls to postpone release if it's too buggy. Easier to fix during development than patch later.
If they go on like this, game will get unplayable in two years tops. They have bugs in *** main questline second time in a row, ffs.

You realise of course that some bugs don’t show up in test environment and only appear on live servers due to various disparities etc?

Nairinhe · November 2020

Delays are ok if they fix the bugs

JD2013 wrote: »

Nairinhe wrote: »

JD2013 wrote: »

Nairinhe wrote: »

JD2013 wrote: »

Content teams don't work on bug fixes.

But new content means new bugs and it looks like they are already drowning

And that's the problem here.

I agree that they need bug fixes; a whole slew of them.

But if they did that, new content is still going to bring new bugs whenever they DO introduce it. So, no new content at all then?

No, they need proper quality control and someone with balls to postpone release if it's too buggy. Easier to fix during development than patch later.
If they go on like this, game will get unplayable in two years tops. They have bugs in *** main questline second time in a row, ffs.

You realise of course that some bugs don’t show up in test environment and only appear on live servers due to various disparities etc?

I work in test automation, of course I do. But I find it hard to believe that that amount of bugs is all-new. Especially when people are saying that some were reported on PTS. And when there are more and more things that are broken.

Uryel · November 2020

Delays are ok if they fix the bugs

Nairinhe wrote: »

Not gonna happen though. Nowadays you must release on time no matter what and few have the guts to postpone release if the product is not of the proper quality or wasn't tested enough.

To be honest, look at Cyberpunk 2077. They postponed launch for a few weeks to fix some problems, and they get death threats.

I don't want to live on this planet anymore.

Uryel · November 2020

Delays are ok if they fix the bugs

Sarannah wrote: »

The thing is, there is no choice here... If they knew about the bugs, they would have fixed them before releasing the content. In software unexpected things always happen.

Other games have had days of progress-resets due to faulty updates. Luckily this never happened to ESO. Imagine three or four days of playtime going to waste. Other games have also had updates they had to revert, because of the issues that came with them.

Even though maintenance/delays/bugs annoy the hell out of me as well, ESO has been quite lucky with updates so far! Yes, there are issues. Sometimes even major ones, but nothing too out of control.

So what you're saying is that the many bugs reported after people played on PTS were unknown ? What does that mean, they don't read bug reports, maybe ?

And what do you mean "imagine three or four days of playtime going to waste" ? I don't have to imagine anything, it's precisely what happened to my werewolf skills. The few days I managed to scrape went down the drain.

And should I even mention the years spent building an awesome thief character to have it thrown in the gutter when they decided that Bosmers suddenly shouldn't be stealthy anymore ?

No long term vision, no short term bug management. If they had at least one of the two, maybe there wouldn't be such a mess.

idk · November 2020

Besides the poll being very biased by design it also ignores the fact that a great many of the people who work on creating new content do not have the skill set to fix bugs.

If those on the new content design team that have the skills to help out in with finding and fixing are working on bugs the creative people that design the worlds, write the stories, draw the art, pretty much run out of work fast leaving Zos to pay them to do nothing or lay them off. That does not seem like a very smart business move.

Starlock · November 2020

Delays are ok if they fix the bugs

Uryel wrote: »

Nairinhe wrote: »

Not gonna happen though. Nowadays you must release on time no matter what and few have the guts to postpone release if the product is not of the proper quality or wasn't tested enough.

To be honest, look at Cyberpunk 2077. They postponed launch for a few weeks to fix some problems, and they get death threats.

Something to keep in mind - loud, obnoxious voies draw a lot of attention, but the are a teeny tiny fraction of humans that don't represent much of anything. Ignore them. Or, if you're in a position to do so, gather information about them and report them to the authorities. In at least some countries, death threats made via electronic mediums are taken very, very seriously. Or if not by the law of the land, then by the platform that hosted those threats.

Also, write your lawmakers to help make more modern laws for the digital age. That needed to happen decades ago, frankly, but it's not too late. Gamble crates, after all, are getting felled left and right in various countries.

The Elder Scrolls Online

Delay or buggy new content?

Delay or buggy new content? 108 votes