201020-001295

201020-001295

Scarletblaze wrote: »

the thing is, i should NOT have to change my in game @ name just because zos won't hold up their end of tos. again, i blocked and reported this player. im sure he will get around that too.

I know you shouldn't, my friend shouldn't have had to either. They even said as much. Unfortunately due to the persistence of their stalker, that's what was ultimately decided because it's pretty easy to spoof location, to various other identifying factors of PCs and accounts are cheap. Even worse, free-trials. That's why I don't think that CS won't do it, rather it's a matter of being realistic given the nature of internet anonymity and how people exploit certain things to slip between the cracks.

So again, I understand it. My friend shouldn't have had to. I shouldn't have had to and I wasn't the one being stalked. Ultimately it's your decision on how you want to proceed. You shouldn't have to - again, I agree, but sometimes we, the user, have to take the power of online stalkers and use that same power against them. Which is anonymity. There's power in arming yourself with information on preventative measures, what you're able to do and weigh each one to where you feel like you can feel comfortable in game again. I'd certainly keep following your ticket, as CS should do something. However due to COVID, I'd also be patient as they've got high response times the last I've heard.

Which ever you decide though, good luck.

Thank you so much

Scarletblaze wrote: »

this player is from eu and im from usa...so do i report to my local law? is there really no way for zos to enforce their own TOS?

IMHO you should always report bad harassment to your local law enforcement - if only so it shows up in the statistics that there is a problem - because so much of this is invisible due to non-reporting. If the statistics say it's not a problem them nobody spends money on it.

Your local law enforcement does have the power to require Zenimax to turn over IP addresses, internal logs and the like to them if they choose to do so. How far that helps dig out an offender is really in the EU who knows but if they are lying about their location they may get a surprise.

The EU has internal treaties and tracing ability, the US likewise. Unfortunately the mutual assistance treaty between the two is an unmitigated disaster area.

There are btw proposals in both the EU and US to give service providers a mandatory duty of care towards their customers.