Can't Access Crown Store, Account, Submit Ticket

Tabbycat · October 2020

So, everything seems to be broken right now. I wanted to purchase some crowns to buy the new houseguests, but I can't even do that. I go to the account page and it doesn't load. I go to the store and click to purchase crowns and it doesn't load. I try to Submit a ticket and it replaces my login ID with a string of numbers so it never logs in. Please fix.

Taleof2Cities · October 2020

Have you tried a different browser, @Tabbycat?

Tabbycat · October 2020

I tried it on the two browsers I have, Chrome and IE. Neither work. Don't think it's on my end as others are having issues too judging by the forums.

Taleof2Cities · October 2020

The other threads suggest starting a ticket ... be sure to list the ticket number in your thread here, @Tabbycat.

I just accessed my account info without issues (on Google Chrome) a few minutes ago.

Tabbycat · October 2020

Taleof2Cities wrote: »

The other threads suggest starting a ticket ... be sure to list the ticket number in your thread here, @Tabbycat.

I just accessed my account info without issues (on Google Chrome) a few minutes ago.

I would have submitted a ticket but I couldn't. That functionality was broken, too.

Everything appears to be working now.

Thank you ZOS for fixing.

ZOS_Bill · October 2020

There were some website issues two days ago that led to some loading issues on ESO websites. If anyone is still having issues accessing their account on our website please let us know.