Ticket# 200926-008118

ThisOnePosts · October 2020

Hi, can you please see the latest replies and ensure it gets to who I requested in the last message I sent?

@ZOS_GinaBruno @ZOS_BillE @ZOS_Adrikoth @ZOS_KaiSchober @ZOS_JessicaFolsom

ZOS_Adrikoth · October 2020

Thank you for providing your ticket number @ThisOnePosts

We can confirm that your ticket is in the right place, and a support agent will reach out as soon as possible.

Please be aware that updating your ticket will put it at the end of the line and delay the response time. With this in mind, we recommend only updating your ticket as necessary.

ThisOnePosts · October 2020

ZOS_Adrikoth wrote: »

Thank you for providing your ticket number @ThisOnePosts

We can confirm that your ticket is in the right place, and a support agent will reach out as soon as possible.

Please be aware that updating your ticket will put it at the end of the line and delay the response time. With this in mind, we recommend only updating your ticket as necessary.

Thank you!

ThisOnePosts · October 2020

@ZOS_Adrikoth Thanks and I understand it's "in the right place", however who I requested a response from has not been in contact and instead I got a lateral hand-off when I have asked a few times in total now.

ZOS_Adrikoth · October 2020

Greetings @ThisOnePosts

Your ticket has been updated as of yesterday afternoon.

ThisOnePosts · October 2020

ZOS_Adrikoth wrote: »

Greetings @ThisOnePosts

Your ticket has been updated as of yesterday afternoon.

Answered yes, but still yet to get who I requested. It was a lateral hand-off and I straight up asked them not to do that.

It's okay, I have escalated it myself to Corporate which I was trying to avoid. Anyway, thanks for the forum response.