Maintenance for the week of January 12:
• PC/Mac: No maintenance – January 12
• ESO Store and Account System for maintenance – January 13, 9:00AM EST (14:00 UTC) - 12:00PM EST (17:00 UTC)
Thank you for the update. The next step you can try is completely reinstalling ESO on your PS4. Once reinstalled you can test if the freezing persists.
Mine is doing it too now. Total freeze in Moongrave Fane this morning. I had to logout through the dashboard. I was able to complete it by playing in 3rd person