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Ps4 server screen freezing in 1st person.

calikush51
calikush51
✭✭
Every pvp fight my screen freezes, but only in 1st person view. Please fix this.
Edited by ZOS_Bill on September 15, 2020 6:07PM
  • ZOS_Bill
    ZOS_Bill
    admin
    @calikush51

    Deleting the local save data on your PS4 may help with the screen freezing.

    To delete save data on the PlayStation 4:
    1. From the PlayStation Dynamic Menu, navigate to Settings.
    2. Go to Application Saved Data.
    3. In Application Saved Data, select The Elder Scrolls Online box
    4. Press the [Options] button of the controller on the ESO Save Data.
    5. Select Delete.

    After you have cleared your game save data, restart your console and try logging back into the game.
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  • calikush51
    calikush51
    ✭✭
    The system storage? Online data storage? Or both?
  • ZOS_Bill
    ZOS_Bill
    admin
    @calikush51

    These instructions will clear the local save cache on your PS4.
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  • calikush51
    calikush51
    ✭✭
    Still freezing after these steps were followed. Only on 1st person. Every pvp fight.
  • ZOS_Bill
    ZOS_Bill
    admin
    @calikush51

    Thank you for the update. The next step you can try is completely reinstalling ESO on your PS4. Once reinstalled you can test if the freezing persists.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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  • calikush51
    calikush51
    ✭✭
    Test was done, screen still freezes in 1st person. Only way to fix it is turn the game off.
  • Auberon1983
    Auberon1983
    ✭✭✭
    Mine is doing it too now. Total freeze in Moongrave Fane this morning. I had to logout through the dashboard. I was able to complete it by playing in 3rd person
  • calikush51
    calikush51
    ✭✭
    Yes, no issues in 3rd person. This only occurs in 1st person. I believe it is a bug.
  • Auberon1983
    Auberon1983
    ✭✭✭
    Just did it again! Right in the middle of a duel in Solitude. Had barely started, freeze! Getting old quick
  • calikush51
    calikush51
    ✭✭
    Hopefully we get a fix quickly.
  • ZOS_Bill
    ZOS_Bill
    admin
    Yesterday the PSN was experiencing issues leading to login issues on the PS4 megaservers. These issues should now be resolved.
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  • calikush51
    calikush51
    ✭✭
    This has nothing to do with psn network. The game freezes every pvp fight in 1st person. It is a bug within the game.
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