valeriiya wrote: »

It's not just you, a lot of us on PS4 got kicked and we can't get back in

Im not on PS4, this is the PC support forums.

valeriiya wrote: »

Spiral_Architect wrote: »

valeriiya wrote: »

It's not just you, a lot of us on PS4 got kicked and we can't get back in

Im not on PS4, this is the PC support forums.

Yes, I can read, thank you. I was just saying it wasn't only you. Pardon me

If you can read, then you should look up the game architecture, because ps4 and pc dont play in the same world or on the same servers, and probably don't reference any of the same resources in order to function.

That's why they have separate forums for the "separate" platforms.

My response was a friendly "heads up" and you're response suggested I injured your delicate sensibilities, so read this carefully.. Get over yourself and stop sending me private messages.

the PS4 forums are over there >>>>

rockreborn wrote: »

Same here, kicked about an hour ago and cannot login since. Tried restarting modem, pc, still can't login. Was getting massive 4000ms+ lag spikes before getting kicked. @ZOS_GinaBruno

You should (normally) be able to navigate to this site to see and dl the patch manifest. https://launcher.bethesda.net/Bethesda.net_Launcher/Bethesda.net_Launcher.patchmanifest

Can you reach that url?

Here is the support documentation for the error I am seeing (error-210)
https://help.elderscrollsonline.com/app/answers/detail/a_id/22414

I can't reach it either

idk wrote: »

I have not read all the posts.

1. Run repair.
2. Shut down PC and start it again. Do not use the restart command as that is not fully shut down the PC.
3. Try logging in again.

If that does not resolve the issue then create a tech support ticket and post the ticket number here. @ZOS_BillE may have some tips to try but can also follow up on the ticket to make sure it is in the correct queue.

https://help.elderscrollsonline.com/app/answers/detail/a_id/22414

If you cannot reach that link there is an issue that is not widespread as I can reach it fine.

There appears to be a significant comcast outage in the north east right now, so Im leaning towards this as being the culprit, since other guild members (in other parts of the country) can reach the manifest URL.

94% packet loss at the newark nj hop on its way to bethesda server ip 198.20.198.110


Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0
0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0% 192.168.1.1
0/ 100 = 0% |
2 1ms 0/ 100 = 0% 0/ 100 = 0% 10.0.0.1
0/ 100 = 0% |
3 11ms 0/ 100 = 0% 0/ 100 = 0% 96.120.64.161
0/ 100 = 0% |
4 11ms 0/ 100 = 0% 0/ 100 = 0% 96.108.152.181
0/ 100 = 0% |
5 13ms 0/ 100 = 0% 0/ 100 = 0% be-125-ar01.woburn.ma.boston.comcast.net [68.85.106.49]
0/ 100 = 0% |
6 13ms 0/ 100 = 0% 0/ 100 = 0% be-1002-pe02.onesummer.ma.ibone.comcast.net [68.86.90.85]
6/ 100 = 6% |
7 --- 100/ 100 =100% 94/ 100 = 94% 50.208.232.122
0/ 100 = 0% |
8 24ms 6/ 100 = 6% 0/ 100 = 0% ae-6.r20.nwrknj03.us.bb.gin.ntt.net [129.250.4.114]
94/ 100 = 94% |
9 --- 100/ 100 =100% 0/ 100 = 0% ae-0.r21.nwrknj03.us.bb.gin.ntt.net [129.250.6.17]

Callindor wrote: »

I'm in MA as well so I guess I can stop troubleshooting.

No ESO, the Celtics lost, Sox have no pitching.. smh

You are right though, here is a snippet of the troubleshooting logs that you can run through the launcher, which shows standard http requests.


09/03/2020 19:32:39 WebGet timeout on socket IO for request 'http://launcher.bethesda.net/ESO/depot.patchmanifest' (15.0:1) -- requesting retry
09/03/2020 19:32:39 Failed to create http request handle [0x00000006 GET:/ESO/depot.patchmanifest:HTTP/1.1:]
09/03/2020 19:32:39 WebGet Error: (http://launcher.bethesda.net/ESO/depot.patchmanifest) (198.20.198.100:80) (3:961)
09/03/2020 19:32:39 ---- Requesting GEO IP Info ----09/03/2020 19:32:39 http://127.0.0.1:54282/cache.js (35): ---- Cache File Load Start ----
09/03/2020 19:32:39 http://127.0.0.1:54282/applications.js (2000): ---- WebGet Error: http://launcher.bethesda.net/ESO/depot.patchmanifest 198.20.198.100:80 3 961 ----
09/03/2020 19:32:39 http://127.0.0.1:54282/cache.js (41): ---- Cache File Load Success ----
09/03/2020 19:32:39 ---- Received GEO IP Info ---- 09/03/2020 19:32:40 http://127.0.0.1:54282/analytics.js (126): ---- analytic success ----
09/03/2020 19:32:40 http://127.0.0.1:54282/analytics.js (132): ---- analytic success 200: http://analytics.patcher.elderscrollsonline.com/products/analytics/WebGetError?launcherType=public\launcherBranch=live\errortype=3\errorcode=961\url=http://launcher.bethesda.net/ESO/depot.patchmanifest\remoteaddress=198.20.198.100:80 ----
09/03/2020 19:33:04 WebGet timeout on socket IO for request 'http://launcher.bethesda.net/ESO/depot.patchmanifest' (15.0:3) -- requesting retry
09/03/2020 19:33:04 Failed to create http request handle [0x00000006 GET:/ESO/depot.patchmanifest:HTTP/1.1:]
09/03/2020 19:33:04 WebGet Error: (http://launcher.bethesda.net/ESO/depot.patchmanifest) (198.20.198.100:80) (3:961)

Whatever blew up seems to have been resolved or bypassed on the WAN.

I am now able to connect to the game.