[BUG] Storm on the Horizon & The Perils of Diplomacy

darbiirue · March 2014

I had Storm on the Horizon to the point where it told me that I needed to investigate the Shoals. I'd go to where it said on the map and nothing was there, nothing would happen.

I abandoned the quest, thinking maybe it was bugged and I could start it over. But nope, a friend re-shared the quest with me and Razum-dar doesn't show up. He also isn't showing up for "The Perils of Diplomacy," now either. The marker points me outside of the Eagle's Strand, but then when I get outside, it says it's inside.

I don't know what to do. I'm really frustrated at this point.

Any help/info would be so greatly appreciated.

darbiirue · March 2014

I got him to work for The Perils of Diplomacy in Mistral, but he's still not showing in Eagle's Strand to do this Storm on the Horizon quest.

Wormfood · March 2014

I'm hit with the same bug. If you don't do those early quests in a certain order it seems to become broken for good.

I've heard that people became permanently stuck on the starter island during the beta because of this. I suspect that is why they now have people skip right to the second island.

All you can do is just delete the quest and try and forget about it... unless they eventually patch it with a real fix. I doubt that'll be a priority though.

Yasha · March 2014

Yes same thing has happened for one of my characters, I went and explored a bit before talking to Razum-dar, then when I went to find him he wasn't there.

Alucard · March 2014

Usually /reloadui will allow NPCs to spawn again.
Though I am stuck on the Perils of diplomacy, the Green lady runs off and despaws after a few steps. Ive abandoned and restarted this quest several times.

darbiirue · March 2014

Hello <My Name>,

We are aware of an issue with Razum-dar that can happen when the layer system does not update properly, leading to NPCs appearing twice. Players who can't interact with Razum-dar close to the broken tower should check their compass. Another quest marker indicates where to find the other version of the NPC, close to the north gate, that should be more talkative.

Thank you for your continued interest and support!

Warm Regards,
The Elder Scrolls Online Team

They got back to me this morning about it. I've responded:

Hi there,

Unfortunately that quest marker that should indicate where to find the other version of the NPC, close to the North Gate, doesn't seem to be there. You see, I had already done the majority of this quest when the quest marker for "Investigate the <something> Shoals" was the next part of the quest and when I got to that quest marker, nothing was there. I tried so many things before I finally abandoned it, thinking I could start from the beginning and essentially 'reset' everything. But now, because I've advanced so far in the storyline on this little island, due to phasing / layering, he's just no longer available.

Is it possible to have the quest set back to the portion I was at prior to abandoning it, maybe it will allow me to finally investigate and then complete said quest? I know I had that done at least once or twice in other games when they've had errors in the quest like this, but I don't know what kind of framework you're working with, so if that's not possible, I suppose my only solution is to abandon the quest entirely and never complete it on this character, which saddens me greatly (as I'm a completionist), but what more can I do? Nothing until the bug gets worked out.

I appreciate you having taking the time to help. I hope people aren't being too hard on you guys, because this and the horse dismounting bug are literally the only two I've run into thus far and otherwise it's been a fantastically smooth launch as far as I can tell.

We'll see what happens, I guess.

Andor · April 2014

Alucard wrote: »

Usually /reloadui will allow NPCs to spawn again.
Though I am stuck on the Perils of diplomacy, the Green lady runs off and despaws after a few steps. Ive abandoned and restarted this quest several times.

I too had a problem with the Green Lady vanishing. I went back to her original location and observed other players that looked to be on the same quest as me. Most ran to about the same spot as I did and stopped. One person finally kept running!! I quickly followed them to an abandoned house on the outskirts of Minstral. Attached for you convenience is the location of said abandoned house.

I thought about this later and I'm not sure if it mattered, but the person I followed was on a mount. Everyone else I observed, including myself, followed on foot.

SordanKlatir · April 2014

AliceKaye wrote: »

Hello <My Name>,

We are aware of an issue with Razum-dar that can happen when the layer system does not update properly, leading to NPCs appearing twice. Players who can't interact with Razum-dar close to the broken tower should check their compass. Another quest marker indicates where to find the other version of the NPC, close to the north gate, that should be more talkative.

Thank you for your continued interest and support!

Warm Regards,
The Elder Scrolls Online Team

They got back to me this morning about it. I've responded:

Hi there,

Unfortunately that quest marker that should indicate where to find the other version of the NPC, close to the North Gate, doesn't seem to be there. You see, I had already done the majority of this quest when the quest marker for "Investigate the <something> Shoals" was the next part of the quest and when I got to that quest marker, nothing was there. I tried so many things before I finally abandoned it, thinking I could start from the beginning and essentially 'reset' everything. But now, because I've advanced so far in the storyline on this little island, due to phasing / layering, he's just no longer available.

Is it possible to have the quest set back to the portion I was at prior to abandoning it, maybe it will allow me to finally investigate and then complete said quest? I know I had that done at least once or twice in other games when they've had errors in the quest like this, but I don't know what kind of framework you're working with, so if that's not possible, I suppose my only solution is to abandon the quest entirely and never complete it on this character, which saddens me greatly (as I'm a completionist), but what more can I do? Nothing until the bug gets worked out.

I appreciate you having taking the time to help. I hope people aren't being too hard on you guys, because this and the horse dismounting bug are literally the only two I've run into thus far and otherwise it's been a fantastically smooth launch as far as I can tell.

We'll see what happens, I guess.

I experience the exact same problem. finished the first part of the queens-line and met him at matthiisen, traveled then to eagle's strand but he didnt appear. canceled ALL quests and relogged, but still no razum-dar there. :-(

Have you stated a support-request or a bug-report? i sent both buth didnt receive a answer till now. i will try to find the 2nd npc, maybe this will fix the issue.

darbiirue · April 2014

I did put in a support request/bug report, but the last time I posted was the last time I received any response.

I wound up eventually rerolling my character, so it was working the next time I tried.

SordanKlatir · April 2014

tried the quest AGAIN, after Razum-dar kept away before the last patches and got the commander walking around happily. now it's the exact opposite, razum-dar spawns and is talking to me and the commander (sic!) is the one which disappeared and is missing...he introduced me (nobody's standing there).