Interaction with players is key... even if just 2 faces in game using a GM tag ... you don't even have to do GM events... just watch, listen, take action, and interaction will save the game. Think old school and free to play moderation style...not hiding behind attornies 2006+ style.

As much as I love this game - and I really truly enjoy it and have enjoyed the whole ESO series for many years - I can not play nor support this game in it's current state. I agree 100% with the OP.

We need ACTIVE staff in this game. We need old-school GMs slamming the ban hammer and doing it loudly and with mighty vengenance in public, 24/7. The players need to see that this company is serious and that they take an active, no holds barred stance on cheating, exploiting, and spamming.

The bugged quests that block progression are bad enough, but I can forgive that and keep playing.

The quests designed by committee that block progression if all the players doing it are not on the same page (ie School Daze in Deshaan), are bad enough but I can look past that and keep playing.

The constant gold farmer / leveling services chat-spam-O-rama that is general chat and the fake in-game mails for the same. Bad enough. Once again - I can turn chat off and report/delete in-game mail, and still enjoy the game.

What I can not ignore is outright, blatant exploitation and cheating in an MMO that is also not being addressed by very public in-game GMs and game staff and fully backed by the company loudly in public. I can not support a company that keeps it's players in the dark. They do not have to tell us WHAT they are doing they simply have to show us with ACTION that they are doing what needs to be done.

We need to see public action in-game and on the official forums. Get some GMs in chat - get them trolling the channels, get them in the public dungeons, get them kicking and banning these game-ruiners before the game is just that.

Players of MMOs know that people cheat, exploit, buy gold, sell leveling services etc. We all go into this knowing these things from having played MMOs for years. We have also come to expect a higher level of response from companies to combat this ever growing and ever changing gaming environment.

I have witnessed and reported various players for speed hacking, now we have invisible players speed hacking from node to node, all solo dungeon bosses are camped 100% of the time by a horde of people, the guild bank dupe, the hireling resource dupe, now the warping from dungeon to dungeon cheat - enough.

I honestly believe most players just want to play and do not cheat or find ways to exploit. But on the same note, the few who do always ruin it for everyone.

I am voting with my money.

Even though I have had my account active since before early access, I've been one of those folks that is patiently sitting on the sidelines (highest toon is a lvl 4) and waiting for the Devs to fix their game.

I am one of the many TES fans that have been looking forward to this game for a long time. Granted, we have high expectations for any TES title, but given the quality of play that we are used to from the series, these expectations are not unwarranted.

I've seen you folks begin to make some progress on fixing this game and I hope you can take it a step further into being proactive, rather than reactive.

I don't want to be one of those people that walks away from this game, but even I have my limits. If that day comes, I will patiently wait for TES VI.

Sadly I have to agree, and after today I think it's the last straw for me. I'll check back with the game in 6 months or so maybe but for right now this game isn't even in a good beta state. The constant never ending loading screens that require hard shut down and relogs over and over, the incessant boss camping and botting are enough to make me quit most games. Add in the fact the Zenimax is not listening to their player base and has decided on a lazy and passive approach to these problems tells me they are totally lost in the woods. I'd give them a break because this is their first MMO, but not learning from other company's mistakes shows me a group of out of touch and shoddy developers. Too bad really

What makes you think they don't already have GMs in game?

ibrockbottomed77_ESO wrote: »

Sadly I have to agree, and after today I think it's the last straw for me. I'll check back with the game in 6 months or so maybe but for right now this game isn't even in a good beta state. The constant never ending loading screens that require hard shut down and relogs over and over, the incessant boss camping and botting are enough to make me quit most games. Add in the fact the Zenimax is not listening to their player base and has decided on a lazy and passive approach to these problems tells me they are totally lost in the woods. I'd give them a break because this is their first MMO, but not learning from other company's mistakes shows me a group of out of touch and shoddy developers. Too bad really

Maybe the first MMO as a company but certainly not complete Nubs. These guys have been around a while and know what it takes to launch a game. They deserve no slack what so ever for releasing what amounts to a paid Alpha product.

Since we are in the category of [HMMM]

http://youtu.be/XF2ayWcJfxo

MercyKilling wrote: »

Hexxagone wrote: »

What makes you think they don't already have GMs in game?

Oh, I dunno...let's start with the fact that I see the same names day in and day out at public dungeons farming them?
The same names in zone chat spamming away for hours?

If there WERE ingame GM's...this wouldn't be happening on such a large scale. Guaranteed.

Well, unless Zenimax condones such behavior and is secretly supporting the bots and gold spammers. Except that idea is so ludicrous as to defy description.

With the experience I have, if given a job to do as customer support in game.. I could handle the situation in 3 days time across all zones. Using GM tools you could check logs for movement, drops, kills, login/logout, and suspend until further investigation on suspect accounts. Word spreads and the exploiting halts on true fear of the actual presence of a Game Master who will not shy away from the fear of lawsuit.

Only through fear of loss of account and progress will gamers ever cower from their high position of untouchable. However some fears that developers have now days is the large spread accessability of hacks. Every company fears the DDOS when they should not and should instead stand their ground and do the right thing.

1. Setup a team of Customer support in game.

2. Designated names shall be [ZOS] (god names of lore)

3. The chat GM will monitor on screen chat. Bans will be given for spam and abuse. Also this GM will gather any information and answer questions that do not involved things that are easily googled or that give away hints on completing missions as this is a game and people can figure out quests alone. This GM will also forward on issues to other departments to handle as necessary.

4. Exploit GM will monitor widespread data and spreadsheets on cross server speed of character, teleporting to locations other than to waypoints, and login/logout numbers greater than 10 per hour avg. Login/logout over 10 per hour can be suspect for exploiting box/bookcase reset and players shall be approached and asked if they need any help on connectivity. Some could use the excuse of lag or traddeing items which can easily be confirmed or denied with GM tools. This GM will also be in charge of monitoring hack programs and suspending those found guilty of their use. Small investment into the programs would give the devs everything they need to track the users, patch the holes that the hacks are using, and forward relavent data onto legal for prosecution. Take a firm stance and sue players for using hacks and make a buck while you do so will send a message to the world gaming community and people will come to where hacks are not wanted or allowed. People leave when hacks are present and swarm when fair gameplay is present and a game will thrive under fairplay.

5. PVP GM will monitor balance and shift populations to balance the PVP servers. This can be achieved by limiting balance percentaged on the PVP servers. Possible discussion can take place for labeling of the servers as RP, Heavy war, more PVE, etc...The current balance is childs play and as a director who worked with WAR, this development team should know better than to trust gamers to play fair and balance things themselves. It was obvious that the gamers would gravitate to where things were easy and zerg roll to farm. Only when no achievement is obtainable though PVE keep swap would players confront eachother in PVP. A full rework on the system is required but with 13 days remaining in the first 30 days before subs begin...time is short. To get the attention of the customer, a meeting would need to take place no later than by EOB 4/22. An announcement would need to take place no later than midday 4/22 that a metting was taking place to discuss changes to PVP to make it competitive. The use of the word competitive would hint rankings and as you know...nerds love to be ranked if they feel hacking will not give others advantages. Changes would need to be implemented no later than 4/27 giving 1 week left before subs...personally I would stretch that to 5/1 so that players would have no chance of boredom on the changes made prior to sub day. This giving an added 14 days of tweaking to the new system... only 14 instead of 30 because it would only take 3 weeks max for gamers to learn and become bored of strats on a new system.

6. LIVE EVENT GM ... This is a practice mostly done on Free MMO, but the Korean developers are genius in this because the one thing that gamers enjoy most is a challenge. That's the whole point of games to begin with and the next thing they enjoy is exculsive freebee digital items. Toss in a GM offering events and rewards and by golly...you have yourself the firm attention of your customers as well as the draw to bring in more. INVEST the time and you will reap the rewards...yes im a genius but this also is common sense.

The problem is that these gold farming companies buy the game and pay monthly like everyone else. In the end, its all about money and ESO is making a killing off these gold farmers. This is why they have no urgency to take action and when they do take action, they simply slap them on the wrist .

Dread_Takhisis wrote: »

The fact is, for the first year or so after release games like this will have people like this. There are bugs found and exploited to the max until they are nerfed. It happens in every new release MMORPG. Get used to it.

The fact is, for every legitimate concern raised there will be people like this that discount the concerns as an unavoidable consequence of starting a new game. As if it is impossible to learn from the past.

There was no way for anyone to know there would be gold sellers in ESO... who wouldda thunk it? Neither was there any way, what so ever, for them to prepare for it. Their only possible course of action was for them to wait for it to happen and then try to deal with it.

It is impossible to think ahead. Especially with a brand new game built from scratch. You are very limited in what you can do when you completely design something from the ground up and have entire control over the process.

Actually on the desert starter island (sorry, I didn't memorize the name of the island) I was watching a zone chat where someone had reported someone who claimed to be a dev. Oddly the behavior described by the reporter were in-line with what a dev would ask. Also during the entire play session I saw 0... ZERO... gold seller spam messages in the chat window. sdafdaq did not once spam the chat window.

So my guess is the guy might have been a legitimate dev checking to see if he had gotten all the gold farmers (and then some according to the latest news - whoops!). I had a fairly good time.