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get refund

Kidaouene
Kidaouene
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This is not what we bought. This DLC is not the same, they destroy all interest on this.
I'm saying that because it's not what we bought.
The DLC wasn't with crown purchase, so we spend real money on it.
And now, this DLC is not that Must to Have.
Teams are beatting score that couldn't be done before.
They will remove Thrassian, so, it's unfair actually.
And you are going to save that score.
And, to end this, I want my right to get refund.
They get my interest only for Thrassian, i spended money only for this item.
And now what ?
nerfed by x3 of his first shot.
I'm not interested anymore.
Still attractive, but not BiS actually.
Too risky, not enough damage, why ???

Annnd, how couldn't you know that "clever people can bypasse the curse" when you can put CP on quick recovery or maybe you can also put sanctuary set...
It was the FIRST thing we thinked, THE FIRST THING.

[edited title for petition]
Edited by ZOS_Lunar on August 6, 2020 1:50PM
  • Kidaouene
    Kidaouene
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    "Beckoning Steel"
    "Major Evasion"
    "Major Protection"
    "Minor Protection" (this is the easiest to get. Ring of Preservation. Done)
    "Major Vitality"
    "Minor Maim"
    "Minor Vitality"
    "Minor Aegis"
    "Major Aegis "
    maybe "Renald's Resolve"
  • Banana
    Banana
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    :| Try a support ticket once it goes live
    Edited by Banana on August 6, 2020 10:21AM
  • RDMyers65b14_ESO
    RDMyers65b14_ESO
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    Have you ever considered that the game is not about you? There are millions of players.
  • JohnOfMarkarth
    JohnOfMarkarth
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    Have you ever considered that the game is not about you? There are millions of players.

    i mean... i agree... but hes asking for a refund. He could remove the "we"s and so on but all i think he wants is his own refund... So lets not paint bullseyes
    I can't do this anymore. Every small ... petit change that went against any semblance of sense has snowballed into an avalanche of (Penn & Teller:) Bulls...!

    Gods, bless me with patience.
  • Raisin
    Raisin
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    Have you ever considered that the game is not about you? There are millions of players.

    i mean... i agree... but hes asking for a refund. He could remove the "we"s and so on but all i think he wants is his own refund... So lets not paint bullseyes

    Well he did call it a petition before it was edited, combined with the 'we' it's got more if a 'call to action' vibe. Although maybe the comment you're quoting could have been more about how balancing and skill/gear adjustments are based on everyone, not one person? Can't be sure.

    Either way, with the way ESO has been updating and MMOs in general, I think these kind of tuning changes do have to be expected. I suspect marketing-wise ZOS is probably in the clear, as they didn't make any claims to how the gear functions in their sales pitches for Greymoor, but it definitely won't hurt to contact Support to request a refund.
  • redgreensunset
    redgreensunset
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    People bought Greymoor for all sorts of reasons, if you're unhappy with the product you have received contact support for the refund, no one on the forum can do anything about that. As for the stats of an item being changed I can tell you that that is par for the course in mmos, you may want to play a different type of game if that bothers you.
  • martijnlv40
    martijnlv40
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    You think you're entitled to a refund? Zos OWNS your account if you actually read the terms and services. You buy something, you forsake all claims, UNLESS they actually do something against the terms and services and/or the law. False advertising in some extreme way can be against he law, but that's definitely not what happened. Of course it sucks that Thrassian's was nerfed (into the ground, although the latest change was a buff compared to earlier iterations), it's just the way things go in gaming and MMO's in particular. Even if it was just a big market ploy to get people to buy Greymoor just for Thrassian's, that's not a valid reason. But sure go and file a support ticket, who knows.
  • Kidaouene
    Kidaouene
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    Ok, thank's, i'll send a ticket

    Can anyone delet this Post please ?
  • CleymenZero
    CleymenZero
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    You think you're entitled to a refund? Zos OWNS your account if you actually read the terms and services. You buy something, you forsake all claims, UNLESS they actually do something against the terms and services and/or the law. False advertising in some extreme way can be against he law, but that's definitely not what happened. Of course it sucks that Thrassian's was nerfed (into the ground, although the latest change was a buff compared to earlier iterations), it's just the way things go in gaming and MMO's in particular. Even if it was just a big market ploy to get people to buy Greymoor just for Thrassian's, that's not a valid reason. But sure go and file a support ticket, who knows.

    Although I don't necessarily agree with OP I find the "they own your account" and "you're entitled" arguments to be so ignorant.

    Everything is negociable, everything can be discussed at any time. It may not be absolutely anything but it's closer to that than you think.

    The game changes to a point where you no longer want to go further? Things changed to a point where you no longer identify with the game? See what can be done. Ask for a refund, ask for a rebate on an item that could divert your attention.

    If you don't ask for anything, you'll get nothing, especially when there are circumstances that could justify or support your claim. I don't understand what people who speak of entitlement in those situations do irl, they just take any companie's *** with a smile and ask for more?

    It's not a right or an entitlement to compensation, it's a potential justification, an argument to get compensation. If you can argue your point reasonably with support, they'll grant you what you ask. They are reasonable individuals with some means to grant some sort of appeasement granted you can argue your point reasonably and with a modicum of maturity.
  • Kadoin
    Kadoin
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    I hope you learned a valuable lesson: never buy an expansion for gear. If you do, you will have wasted your money and time.

    Actually, don't bother grinding for anything in the game. It's not worth it. And if you participate in the PTS you should know exactly why by now.
  • Sahidom
    Sahidom
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    Nearly all MMO have you rent content. Its called subscription and digital content one time rental fees i.e. ESO plus and Chapter and DLC updates that require a transaction exchange to access the game content. No ESO is entitled to their account nor entitled to have their voice "heard" on changes. Its encouraged for business values to maintain a customer satisfaction level; but let's be real. They have had years of positive reviews that eventually drowned the long term customers voice. Their better off drawing in new players who don't know what sort of the disparity and imbalance exists in-game. You could petition for a refund. I doubt you'll get anything in return; the player base on whole is riding the Dev roller coaster. I feel you, and everyone else, has this type of disconnect: you don't own anything in ESO, you're a digital renter bound by the terms of agreements.

    Many. Many businesses employ bait and switch tactics to bolster their books; for example, how many feel about Thrassian Strangler changes. Of course, each will have their own stories portraying how they feel about the sensation of being duped out of RL money; but in the end, your the renter here; and much like investment properties, once the rent goes up then you're often locked into the place until something better comes along. Same with MMO where you're duped, locked by personal investment, and nothing better caught your attention. Time will change that...
    Edited by Sahidom on August 8, 2020 7:18PM
  • Luckylancer
    Luckylancer
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    This is how ZoS works mate. They put BiS equipment and some broken new stuff (necro bash, malacath ring etc.) to every expansion and nerf them later on. You pay, you win then it is nerfed. I was annoyed after I realise what I actualy bought at vvardenfell release.
    -weakest class ever magwarden. my biggest disappointment of that expansion
    -not working, empty BGs (second disappointment)
    -lazy trial gear, tank and healer sets are trash but DD gears are ok
    -decent zone
    I havent spent a dime since
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