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Clarification on the new EU Trader Bid timings

sharkclanb16_ESO
Can I please ask for some clarification on the new timings for the EU trader bids as the information provided is full of errors and adjusting some of the addons GM's use to the new timeframe is not possible without the correct data.

Your support page says:-

Below, you’ll find the new day and time when Guild Traders will switch over:

European (EU) megaserver: Tuesdays - 13:00 UTC, 10am EDT / 9am EST
13:55 Tuesday UTC: All bidding and renting from the previous week will stop
14:00 Tuesday UTC: Tabard of the selected vendor flips to new owners
14:05 Tuesday UTC: All bidding and renting is opened up again for the following week


This info contradicts itself, is the switch happening at 13:00UTC or 14:00 UTC ????

Further down your support page it says:-

What this means for the previous week: Traders will switch over normally on Sunday, August 3rd. Bids that take place after that will go towards a trader that will be awarded on the August 11th swap. That means Guilds will have traders for about 2 extra days following the August 3rd switchover. Once the August 11th switch over takes place, the traders will be back to the weekly cadence.

Again this info is wrong as last Sunday was the 2nd not the 3rd

FInally, although we are currently on an EU character copy on the PTS I am assuming that you will be testing the NA timings for the PTS trader switch as in game the countdown for the trader swap is showing as changing at 7pm UTC today (Tuesday 8th August) which would match the NA changes.










  • sharkclanb16_ESO
    @ZOS_GinaBruno given this is time limited before the trader changes and I am trying to run addon tests can you look into this asap please, ty (I know you are busy :) )
  • ZOS_GinaBruno
    ZOS_GinaBruno
    Community Manager
    Can I please ask for some clarification on the new timings for the EU trader bids as the information provided is full of errors and adjusting some of the addons GM's use to the new timeframe is not possible without the correct data.

    Your support page says:-

    Below, you’ll find the new day and time when Guild Traders will switch over:

    European (EU) megaserver: Tuesdays - 13:00 UTC, 10am EDT / 9am EST
    13:55 Tuesday UTC: All bidding and renting from the previous week will stop
    14:00 Tuesday UTC: Tabard of the selected vendor flips to new owners
    14:05 Tuesday UTC: All bidding and renting is opened up again for the following week


    This info contradicts itself, is the switch happening at 13:00UTC or 14:00 UTC ????
    The switch is happening at 14:00 UTC. We'll make sure the Support article gets updated!

    Further down your support page it says:-

    What this means for the previous week: Traders will switch over normally on Sunday, August 3rd. Bids that take place after that will go towards a trader that will be awarded on the August 11th swap. That means Guilds will have traders for about 2 extra days following the August 3rd switchover. Once the August 11th switch over takes place, the traders will be back to the weekly cadence.

    Again this info is wrong as last Sunday was the 2nd not the 3rd
    This should've been Sunday the 2nd, then the next flip will be on Tuesday the 11th.

    FInally, although we are currently on an EU character copy on the PTS I am assuming that you will be testing the NA timings for the PTS trader switch as in game the countdown for the trader swap is showing as changing at 7pm UTC today (Tuesday 8th August) which would match the NA changes.
    We're only testing the one setting, so even though we're on the PC EU character copy, it's expected the countdown is showing as everything changing at 7pm UTC (3pm EDT) today.
    Gina Bruno
    Senior Community Manager
    Dev Tracker | Service Alerts | ESO Twitter | My Twitter
    Staff Post
  • sharkclanb16_ESO
    Thank you for the information and the fast response.
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