Maintenance for the week of January 6:
· [COMPLETE] NA megaservers for maintenance – January 8, 4:00AM EST (9:00 UTC) - 8:00AM EST (13:00 UTC)
· [COMPLETE] EU megaservers for maintenance – January 8, 9:00 UTC (4:00AM EST) - 13:00 UTC (8:00AM EST)

An update on today's downtime and expected reboot (question mark)

Celephantsylvius_Bornasfinmo
Celephantsylvius_Bornasfinmo
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Hi @ZOS_GinaBruno @ZOS_JessicaFolsom,

Hope you are both well.

Any chance we can get an update or an idea why PC EU is expected to be up around 9pm EU time?
I think a lot of folks and speculating here.

Thank you,

Freyouz
Edited by Celephantsylvius_Bornasfinmo on July 27, 2020 5:21PM
  • Celephantsylvius_Bornasfinmo
    Celephantsylvius_Bornasfinmo
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    The majority of EU players will be coming home from work in the next half an hour. I think it's necessary to communicate before the flood begins and we all have to get on the ark.

    *edited for typo*
    Edited by Celephantsylvius_Bornasfinmo on July 27, 2020 4:20PM
  • Eliran
    Eliran
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    Youyouz06 wrote: »
    Hi @ZOS_GinaBruno @ZOS_JessicaFolsom,

    Hope you are both well.

    Any chance we can get an update or an idea why PC EU is expected to be up around 9pm EU time?
    I think a lot of folks and speculating here.

    Thank you,

    Freyouz

    ZeniMax Online: No.
  • Thannazzar
    Thannazzar
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    So what are peoples predictions....

    Which will be back up first, Live Servers or the PTS?
  • Palidon
    Palidon
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    If you all think ZOS is concerned about today's down time or players complaints, think again. If you are an ESO plus subscriber there is no reimbursement any down time. Rest a sure the ESO store is still up and running though.
  • Celephantsylvius_Bornasfinmo
    Celephantsylvius_Bornasfinmo
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    I think we would just like a release on why this is taking so long.
  • molecule
    molecule
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    Check the Dev Tracker, neither have posted in the last 7 days.

    Communication - nailed it
  • BRCOURTN
    BRCOURTN
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    This is a very misleading title.
  • Celephantsylvius_Bornasfinmo
    Celephantsylvius_Bornasfinmo
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    If you are reading (community managers) No disrespect, but this is becoming kind of sad, isn't it?
    Why can't we even have a reassuring message concerning the downtime or a simple reasoning behind it?

    I haven't checked the dev tracker @molecule, but if it's true...well damn.
    Edited by Celephantsylvius_Bornasfinmo on July 27, 2020 5:15PM
  • Celephantsylvius_Bornasfinmo
    Celephantsylvius_Bornasfinmo
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    BRCOURTN wrote: »
    This is a very misleading title.

    Lacks a question mark ;)
  • tonne.backlinderb16_ESO
    I think they all left. Finally they gave up on this sinking ship
  • tyrion_archer
    tyrion_archer
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    when the way out of an crisis is unknown, it is best for the administration not to hold a press conference.

    works for I. T. too.
  • Celephantsylvius_Bornasfinmo
    Celephantsylvius_Bornasfinmo
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    when the way out of an crisis is unknown, it is best for the administration not to hold a press conference.

    works for I. T. too.

    Well here's an example of a valid reply:

    'Hi folks,
    We are currently experiencing some delays concerning the deployment of the live server. We are working on it, thank you for your patience'
  • SmukkeHeks
    SmukkeHeks
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    I can’t believe I actually came here, expecting some sort of an explanation to another extended maintenance.

    Good thing is the salty comrades, though. Y’all never disappoint ❤️
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