The red "Missing" boxes

LissardNoX · April 2014

Probably this issue will not have a high priority but I saw a lot of red boxes with the text "Missing"on it.
I always report them with a screenshot to the customer service.

Is it just me or do other people also see a lot of red "Missing" boxes?

Maybe a bit more information could help:

Server: Europe
Location: the Netherlands
Race: Nord
Alliance: Ebonheart Pact
Level: 34

The red 'Missing"boxes I found so far:

reggielee · April 2014

I only saw one in Cyro at an enemy resouce mill we had taken. Had no clue what it was at the time

Grannor · April 2014

Not seen these since beta? You should try to do a Repair in the launcher (Game Options => Repair) or Re-Install

LissardNoX · April 2014

reggielee wrote: »

I only saw one in Cyro at an enemy resouce mill we had taken. Had no clue what it was at the time

I wonder if a lot of people see them, because 2 of my friends didn't find any red "Missing"boxes while I see them almost everyday.

Did you play with friends while you were in Cyrodiil?
If so, did they also see the red "Missing"box?

Pseudolo · April 2014

I see so many of them I don't bother anymore. I would think it's a problem on our side, but then whenever I reload the red boxes disappear from where they were and reappear somewhere else...

LissardNoX · April 2014

Grannor wrote: »

Not seen these since beta? You should try to do a Repair in the launcher (Game Options => Repair) or Re-Install

Thanks for the info.
I'll give that a try as soon as the EU server is back online to see what happens.

murklor007neb18_ESO · April 2014

I have never seen a red box until yesterday, when entering the fighters guild forge (the reapers march portal) to try to help a guildie. Strange, I didnt see it the first time I was there

Nemesis7884 · April 2014

i also found a couple people all called retainer...?

by the way, these boxes are not fix - relogging usually solves the issue

deamill · April 2014

I have seen about 5 of them, but not since i did a repair some days ago.

Redgon82eb17_ESO · April 2014

i have seen few of missing box, intresting thing is those items aren't missing every time i login... so most of the time items are fine...

wowmaieb17_ESO · April 2014

I saw red boxes only 1 time, yesterday. After relog they dissapeared so I think these boxes is a problem on your side. Maybe some kind of a problem with RAM, some textures load not correctly or with big delay... that`s only my thoughts of course

arinbjorn · April 2014

I saw one of these in cyrodil and was puzzled at what it was, thanks for letting me know.

Guizan · April 2014

I wonder if /reloadui fixes the red boxes for those who see them. It probably won't but still worth testing. To me it looks like the loading of the zone for the player experiencing the bug has failed to complete for some reason.

Anoteros · April 2014

fixed from BETA...oh wait.

LissardNoX · April 2014

I have a brand new computer so I don't think it's an issue caused by my computer. My system memory RAM, processor and everything are much higher than the minimum system requirements to play ESO.

I've been playing ESO from the first early access day.
Never clicked the Repair option on the launcher so I'll try that first.

bennysbeastb16_ESO2 · April 2014

LissardNoX wrote: »

Probably this issue will not have a high priority but I saw a lot of red boxes with the text "Missing"on it.
I always report them with a screenshot to the customer service.

Is it just me or do other people also see a lot of red "Missing" boxes?

lol ive never seen anything like that up to Veteran 4 it does look quite special

Pixie123 · April 2014

that is indeed a lot of red boxes. I haven't seen one since beta. Maybe you need to repair? Im sure there are not meant to be so many red boxes :S

n0l · May 2014

found my first two today!

DrywFiltiarn · May 2014

I've come across it once in one of the mages guild buildings. Can't recall what zone it was, but have /bug'ed it.

Funny to see though that not only apparently the boxes got textures assigned that aren't available, they're in very odd locations as well. But looking at those screenshots it could well be that boxes with missing textures get blown up in size, so that they're very hard to miss.

Korozenn · May 2014

This isn't an issue with missing game files that you can simply Repair if the files are still there---when you enter a building and come back to that same area, does it still show these objects as "Missing"? If it does show the environment in that same area with no problems at all, then it's clearly a bug.

That's the case for me.

In Auridon, I experienced the bug near the Guard's Forge. The blacksmithing anvils were "Missing" (not the ones you craft with, though). Walked into the Vulkhel Guard Manor & Treasury after experiencing this bug near the Guard's Forge, came back out and headed to the Guard's Forge, and the objects loaded with no "Missing" boxes to be seen anywhere.

Haven't had another issue like that since, but I'm sure it's a server-side bug---there's no way the game could load those files if they were client-side.

N_Hearthcroft · May 2014

Maybe they only show up in some phases and not others? This is only speculation on my part.

Ulvich · May 2014

This can be anything from a rock, a chair or anything. It's really nothing to worry about. It's just the texture for that model hasn't fully loaded yet. Go back to it in about 10-15 minutes and chances are you won't see the box.

Korozenn · May 2014

N_Hearthcroft wrote: »

Maybe they only show up in some phases and not others? This is only speculation on my part.

You cannot enter other instances (phases are when you're moved away from other players within the same instance) by entering the Vulkhel Guard Manor & Treasury. The only way you 'can' log onto another active instance is by switching your zone or logging-out, and you're still not guaranteed to be placed in another instance even then.

This was tested in the same instance, same phase as I was in previously before heading to the Manor, so it's definitely a bug.