Maintenance for the week of April 6:
• ESO Store and Account System for maintenance – April 8, 9:00AM EDT (13:00 UTC) - 6:00PM EDT (22:00 UTC)
• ESO Store and Account System for maintenance – April 8, 9:00AM EDT (13:00 UTC) - 6:00PM EDT (22:00 UTC)
We are currently investigating connection issues some players are having on the European megaservers. We will update as new information becomes available.
ZOS - please tell me why I pay for this game
gurahamu
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Your customer support is non-existent and a total farce. Monkeys could run this game better than most of you.
I have yet to see a single reply from any of you on a topic on these "Support Forums". There are a plethora of issues that are being reported and you are doing NOTHING to assure us you will fix it.
For a paid game such as this, it is not really acceptable that you would be so lazy as to answer people's questions on your own "Support Forum".
I know you won't read this anyway so I don't even know why I am typing it to be perfectly honest - best case scenario those who haven't noticed your incompetence by now will notice it.
If I am wrong, please let me know.
I have yet to see a single reply from any of you on a topic on these "Support Forums". There are a plethora of issues that are being reported and you are doing NOTHING to assure us you will fix it.
For a paid game such as this, it is not really acceptable that you would be so lazy as to answer people's questions on your own "Support Forum".
I know you won't read this anyway so I don't even know why I am typing it to be perfectly honest - best case scenario those who haven't noticed your incompetence by now will notice it.
If I am wrong, please let me know.
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Noth✭✭✭✭Most issues are addressed in stickies at the top. Other issues they tend to respond once or twice to. Check the dev tracker. A couple days go, every single dev post that day was a response to the support forums. Today it's much the same. I see some in the server status and new player (though threads that should be in support).0
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AlexDougherty✭✭✭✭✭
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I have seen replies, generally along the lines of "Thanks for telling us, we get back to you" with the occassional "Ok, we've fixed that now, sorry for the inconvenience"Your customer support is non-existent and a total farce. Monkeys could run this game better than most of you.
I have yet to see a single reply from any of you on a topic on these "Support Forums". There are a plethora of issues that are being reported and you are doing NOTHING to assure us you will fix it.
Admittedly the replies are far fewer than they should be, but then a lot of these threads are openly hostile, and the Moderators (who can only pass the details along to the Devs(who don't post)) probably don't feel like wading into the stuff.
People believe what they either want to be true or what they are afraid is true!
Wizard's first rule
Passion rules reason
Wizard's third rule
Mind what people Do, not what they say, for actions betray a lie.
Wizard's fifth rule
Willfully turning aside from the truth is treason to one's self
Wizard's tenth rule1 -
The "do" answer... I think you don't read enough of the threads and only want to vent... shame really... Don't expect people to reply to you if you insult them and call them names...
You try that in a restaurant when you send your steak back cause it isn't cooked right and you can rest assured they'll spit on your food.... A bit of kindess and politness goes a long way in this worldEdited by stefaan.de.wasch1b16_ESO on April 20, 2014 9:42AMThe statement "if you put enough monkeys behind enough typewriters... sooner or later one will produce the works of Shakespeare" has sadly been proven utterly wrong by the internet...0 -
Noswell✭✭✭Yeah, obviously there's room for improvement, but insulting them here doesn't do much for anyone. They've been getting better about posting in threads, and that's a good sign. To say they haven't answered anything is just not true.0
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GreatPlayer✭✭✭Your customer support is non-existent and a total farce. Monkeys could run this game better than most of you.
I have yet to see a single reply from any of you on a topic on these "Support Forums". There are a plethora of issues that are being reported and you are doing NOTHING to assure us you will fix it.
For a paid game such as this, it is not really acceptable that you would be so lazy as to answer people's questions on your own "Support Forum".
I know you won't read this anyway so I don't even know why I am typing it to be perfectly honest - best case scenario those who haven't noticed your incompetence by now will notice it.
If I am wrong, please let me know.
I had high hopes for this game! I play a lot of hours like 16 hrs a day, and in no way I consider myself a hardcore player, I already find the difficulty of the game too high! Especially veteran dungeons, and the reward just sucks! I am not sure I want to keep playing, it is just boring without dungeons and raid to keep the game interesting!
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