Maintenance for the week of January 19:
• PC/Mac: No maintenance – January 19
• NA megaservers for patch maintenance – January 21, 4:00AM EST (9:00 UTC) - 10:00AM EST (15:00 UTC)
• EU megaservers for patch maintenance – January 21, 9:00 UTC (4:00AM EST) - 15:00 UTC (10:00AM EST)
Excessive lag, getting kicked to login screen with "Unable to contact Server" message
I'm logged into the game and experiencing massive lag (999+), then after awhile I get kicked to login screen with the message "Unable to contact Server". I immediately log back in and the process starts again. Worked fine earlier today but not now. Have great connectivity with ISP. My computer is up to date (drivers). Your FAQ links for troubleshooting are links to nothing (no file or page attached). So with my computer streamlined with all unnecessary apps closed (even tried it without Internet Security Software and Firewall), all drivers up to date, and a great connection to my ISP - it's lagging so bad it kicks me to the login screen.