Many people have said that it would be fine to wait one year for another chapter and have performance/bugs issues addressed instead. There is ALOT of content for any playstyle, there is enough to do if you like this game.

I was excited about the performance update, things seemed to load faster, but this lasted only for a brief period, now it is all the same (even before the Greymoor launch flop). When I was questing in Southern Elsweyr, I had very long load screens, besides there are too many instanced little rooms and areas, like in the Greymoor prologue (Windhelm palace corridors), which only add to a feeling of frustration. Nowadays, moving from one area to another should be seamless, I am fine with a loading screen from a major area to another, but I don't understand loading screens in the same place. Cyrodiil has loading screens poping up while simply moving around... There are so many things to fix!

However, the devs rush content ignoring feedback and requests from the community who pays for their jobs and upkeep. Like the OP said, the company has so many ways of making money from this game, it is mindblowing they can't fix their game with such resources.

For the EU players, the game was totally unplayable yesterday for the whole day! Today I have to wait because another maintenance.

I also agree with the points made against grinds. Some skill lines are so grindy, the cost of having those on your alts should be minimal