The Elder Scrolls Online

Mac client does not work after update

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vgabor
vgabor
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Main issue: keep crashing on login screen (or on character select screen if i'm fast enough to type the login in) about 1-2 minutes after the game start. Based on crash logs it seem to crash when it starts some timed background tasks?
Thread 7 Crashed:
0   com.zenimaxonline.eso         	0x000000010647da67 ZoMaterialBuilderVk::SavePipelineCacheTask::DoBackgroundThreadWork() + 217
1   com.zenimaxonline.eso         	0x0000000107129691 ZoTaskQueue::DoBackgroundThreadWork(ZoTaskQueue::TerminateCondition, unsigned int) + 543
2   com.zenimaxonline.eso         	0x000000010712a520 ZoTaskQueueUpdater::Run() + 92
3   com.zenimaxonline.eso         	0x00000001044556ea ZoWorkerThreadUpdater::Run() + 48
4   com.zenimaxonline.eso         	0x000000010712c1b1 ZoThread::ThreadFunc(void*) + 65
5   com.zenimaxonline.eso         	0x000000010712c9d7 (anonymous namespace)::ThreadExecutionFunction(void*) + 82
6   libsystem_pthread.dylib       	0x00007fff682c5109 _pthread_start + 148
7   libsystem_pthread.dylib       	0x00007fff682c0b8b thread_start + 15

Additional issues:
- game ignores existing setting (UserSettings.txt): video/audio setting goes back to default, game keep asking to confirm all TOS/EULA (about all 6 of them, every time the game starts)
- if I manage to login fast enough, addon list is empty on character select screen

@ZOS_GinaBruno @ZOS_JessicaFolsom
  • FierceSam
    FierceSam
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    I have found similar issues if I use the game app rather than the launcher

    Clearly a “didn’t bother to test” issue
  • ProfesseurFreder
    ProfesseurFreder
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    I'm running the game on an almost-new iMac and not experiencing any major issues -- other than the continued "spinning camera," which we will have to work around for the rest of our lives, and long, looooonnnnnng loading screens. I always bypass the launcher and load direct from the game app.
    "Nothing by which all human passion and hope and folly can be mirrored and then proved ever was just a game."
    -- William Faulkner.
  • vgabor
    vgabor
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    FierceSam wrote: »
    I have found similar issues if I use the game app rather than the launcher

    Clearly a “didn’t bother to test” issue

    ahh... thats might be the reason, I do start the game app directly and not through launcher... just tested with launcher and no crash so far (although since I did it on PCEU, now stuck on character load like everyone else)
  • FierceSam
    FierceSam
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    vgabor wrote: »
    FierceSam wrote: »
    I have found similar issues if I use the game app rather than the launcher

    Clearly a “didn’t bother to test” issue

    ahh... thats might be the reason, I do start the game app directly and not through launcher... just tested with launcher and no crash so far (although since I did it on PCEU, now stuck on character load like everyone else)

    Good to hear you have reached level 2 of the Frustration Index

    Mine peaked so high I am actually doing something else (Ikr)....

    Let’s hope the Mac version actually works once the server issues have been fixed....

    Meanwhile, have fun
  • thedavidventer
    thedavidventer
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    It seems ok for me so far, playing through Steam, albeit with the following caveats:

    1) SUPER LOOOOOOOOONG Loading screens. Way longer than before.
    2) Other players take long to load; most appearing as black/silhouettes for quite some time.
    3) Without proper retina resolution support on the macOS game client, things look even more blurry when using TAA anti-aliasing, so I'm still using FXAA in order to not feel blind with the limited resolution on the macOS game client.
    4) Windowed (Fullscreen) mode is still broken/incompatible with macOS fullscreen/spaces/swipe-multitasking functionality.
    5) Xbox One Wireless Controller input is still broken/messed up on the macOS game client. (Most buttons don't work and those that do perform the incorrect functions).
    6) Steam Overlay is still broken (Still can't buy crowns in-game through the Steam Overlay).

    On a more positive note, there is some improvement in the macOS game client:
    1) Since we're forced to play in a bordered window, at least we now have dark mode, Yay!
    2) We can now quit the game without having to force-quit through the macOS activity monitor, it actually quits. Cool!

    Here's hoping the other issues mentioned above will also get fixed!
    Edited by thedavidventer on May 26, 2020 8:20PM
    David Venter - Digital Creator, macOS Gamer, Graphic Designer, Music Producer
    Official Website | Facebook (Page) | Facebook (Profile) | Instagram | Twitter | Other Links
  • BlueRaven
    BlueRaven
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    Just to toss my hat in, the spontaneous log out issue is also still happening.

    https://forums.elderscrollsonline.com/en/discussion/497668/spontaneous-logging-out-of-computer-user-in-macos-catalina

    The Mac client is just a mess right now.
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