Mac client does not work after update

vgabor

Main issue: keep crashing on login screen (or on character select screen if i'm fast enough to type the login in) about 1-2 minutes after the game start. Based on crash logs it seem to crash when it starts some timed background tasks?

Thread 7 Crashed:
0   com.zenimaxonline.eso         	0x000000010647da67 ZoMaterialBuilderVk::SavePipelineCacheTask::DoBackgroundThreadWork() + 217
1   com.zenimaxonline.eso         	0x0000000107129691 ZoTaskQueue::DoBackgroundThreadWork(ZoTaskQueue::TerminateCondition, unsigned int) + 543
2   com.zenimaxonline.eso         	0x000000010712a520 ZoTaskQueueUpdater::Run() + 92
3   com.zenimaxonline.eso         	0x00000001044556ea ZoWorkerThreadUpdater::Run() + 48
4   com.zenimaxonline.eso         	0x000000010712c1b1 ZoThread::ThreadFunc(void*) + 65
5   com.zenimaxonline.eso         	0x000000010712c9d7 (anonymous namespace)::ThreadExecutionFunction(void*) + 82
6   libsystem_pthread.dylib       	0x00007fff682c5109 _pthread_start + 148
7   libsystem_pthread.dylib       	0x00007fff682c0b8b thread_start + 15

Additional issues:
- game ignores existing setting (UserSettings.txt): video/audio setting goes back to default, game keep asking to confirm all TOS/EULA (about all 6 of them, every time the game starts)
- if I manage to login fast enough, addon list is empty on character select screen

@ZOS_GinaBruno @ZOS_JessicaFolsom

FierceSam

I have found similar issues if I use the game app rather than the launcher

Clearly a “didn’t bother to test” issue

ProfesseurFreder

I'm running the game on an almost-new iMac and not experiencing any major issues -- other than the continued "spinning camera," which we will have to work around for the rest of our lives, and long, looooonnnnnng loading screens. I always bypass the launcher and load direct from the game app.

vgabor

FierceSam wrote: »

I have found similar issues if I use the game app rather than the launcher

Clearly a “didn’t bother to test” issue

ahh... thats might be the reason, I do start the game app directly and not through launcher... just tested with launcher and no crash so far (although since I did it on PCEU, now stuck on character load like everyone else)

FierceSam

vgabor wrote: »

FierceSam wrote: »

I have found similar issues if I use the game app rather than the launcher

Clearly a “didn’t bother to test” issue

ahh... thats might be the reason, I do start the game app directly and not through launcher... just tested with launcher and no crash so far (although since I did it on PCEU, now stuck on character load like everyone else)

Good to hear you have reached level 2 of the Frustration Index

Mine peaked so high I am actually doing something else (Ikr)....

Let’s hope the Mac version actually works once the server issues have been fixed....

Meanwhile, have fun

thedavidventer

It seems ok for me so far, playing through Steam, albeit with the following caveats:

1) SUPER LOOOOOOOOONG Loading screens. Way longer than before.
2) Other players take long to load; most appearing as black/silhouettes for quite some time.
3) Without proper retina resolution support on the macOS game client, things look even more blurry when using TAA anti-aliasing, so I'm still using FXAA in order to not feel blind with the limited resolution on the macOS game client.
4) Windowed (Fullscreen) mode is still broken/incompatible with macOS fullscreen/spaces/swipe-multitasking functionality.
5) Xbox One Wireless Controller input is still broken/messed up on the macOS game client. (Most buttons don't work and those that do perform the incorrect functions).
6) Steam Overlay is still broken (Still can't buy crowns in-game through the Steam Overlay).

On a more positive note, there is some improvement in the macOS game client:
1) Since we're forced to play in a bordered window, at least we now have dark mode, Yay!
2) We can now quit the game without having to force-quit through the macOS activity monitor, it actually quits. Cool!

Here's hoping the other issues mentioned above will also get fixed!

BlueRaven

Just to toss my hat in, the spontaneous log out issue is also still happening.

https://forums.elderscrollsonline.com/en/discussion/497668/spontaneous-logging-out-of-computer-user-in-macos-catalina

The Mac client is just a mess right now.