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Compensations?
embty
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For what?
1- for having us buy an EU version of the game and play on US based servers up until now.
2- for having so many bugs in the game.
3- for having too many down-times (maintenance or whatever) for long enough periods.
4- making us play in a dead economy game.
agree everyone?
1- for having us buy an EU version of the game and play on US based servers up until now.
2- for having so many bugs in the game.
3- for having too many down-times (maintenance or whatever) for long enough periods.
4- making us play in a dead economy game.
agree everyone?
4
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Malediktus✭✭✭✭I agree. Due to all the bugs and the maintenances my enjoyment dropped to close to zero. I think the game was released at least 3 months too early.@Malediktus --- Ebonheart Pact, EU-Megaserver0 -
Kortak✭✭I am lvl 39 and so far only 1 bug for me..
celeron doesnt spawn
so I dont agree.. game has been great so far. Downtimes are to be expected. make sure you have something else in your life to do when one occurs..5 -
Valn✭✭✭✭✭I'm not a spoiled entitled brat therefore I disagree.
You're asking for compensation because a video game has bugs? That just says it all...Edited by Valn on April 19, 2014 7:36PM8 -
Filodendron✭✭3- for having too many down-times (maintenance or whatever) for long enough periods.
I agree with this because it's time we paid for.3 -
DrywFiltiarn✭✭✭Yeah the downtime (although I haven't had much issue with it as it mostly happened when I couldn't play anyway) and the bugs are annoying at times and I do admit that at times I curse the game for them... But still compared to other experience this games truly has very little issues.
When WoW Pandaria was being worked on I was involved in their beta and also played it during that launch and trust me, after launch we saw loads of bugs all well known for weeks or even months on beta still in the released version. Also plenty of quests on the Pandaria expension broken, and there was plenty of downtime due to servers crashing, instances breaking causing NPC's not respawn, etc...
Compared to what I've seen in TESO so far, TESO's problems are tiny compared to WoW's launch of Pandaria. And with WoW we're talking about a game that had 10 years to evolve and learn how to handle things and avoid certain issues, and yet still they existed.1 -
whooligans✭✭Filodendron wrote: »3- for having too many down-times (maintenance or whatever) for long enough periods.
I agree with this because it's time we paid for.
Quick, someone give this guy his 0.43 euros for downtime.
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Tolio✭For what?
1- for having us buy an EU version of the game and play on US based servers up until now.
2- for having so many bugs in the game.
3- for having too many down-times (maintenance or whatever) for long enough periods.
4- making us play in a dead economy game.
agree everyone?
1. That was clear. It was stated that the servers would eventually be relocated.
2. During the first months of such a huge project bugs are to be expected. Even offline games suffer from bugs for several patches after release. If you want a bugfree game or product (Windows 8 im looking at you!) don't buy it as soon as its released.
3. See point 2.
4. Not sure what you mean here, if you mean the guild stores system I can partially agree but thats just because I don't like it
If you mean the economical problems mentioned on several pages due to the duping- ask ingame how many people feel affected by that. Small number.
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Kyle_Roberts✭✭✭Only bug I have encountered has been the bank space reset which has now been resolved. Downtime is annoying but if it has to be done, it has to be done... crying and moaning on the forums over a couple of hours downtime each week (which is expected with the game being new and all) wont do anything apart from make you look a ***.
Some people need chill out, its only a game at the end of the day not a way of life...2 -
Lovely✭✭✭make sure you have something else in your life to do when one occurs..
I don't know about you, but I plan my gametime around family, friends, work. Not the other way around...
I don't make my schedule around this game. I got one with a monthly fee thinking I could play when I make the time, but this doesn't seem to be the case.
I am not absurd, I can understand a weekly maintenance, but having 3 of them in a week is just plain wrong and playtime should be compensated.
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Phantax✭✭✭✭✭
✭Hmm, Id like a free motif book of my choosing....lolHigh Elf Sorcerer VR12 - Destro / Resto Staff
I'm a werewolf. If you vamps don't like it.... Bite me !
We're not retreating... we're advancing in a different direction !0 -
fiftypercentgrey✭✭✭downtime means they are doing something, I guess. So.. that is better than they doing nothing.ἀπόκρυφος1 -
DeepaceSoul ShrivenThey should compensate that time.. like Blizzard does back in time. This is making me sick0 -
embty✭its a game indeed but its still something you paid for.. if your willing to throw ur money away and not ask for your rights ill have to say your totally wrong if other games are failing that doesn't mean we can shut up and accept that...0
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Filodendron✭✭Quick, someone give this guy his 0.43 euros for downtime.
Probably you're used to getting duped but when i pay for something i'm actually expecting to get it.3. See point 2.
This has nothing to do with point 2.
Pretty much every respectable service provider compensates customers when not delivering what's agreed in a contract.
If my ISP has problems, be it an emergency, they compensate customers with a discount.
Or take WoW for example, a point of reference for MMOs, when they had maintenance problems, even if those were delayed for 3-4 hours they gave players and extra day of play time.
But apparently on these forums this is unheard of, maybe you guys should get out of your caves from now and then.3 -
In the 7 years i have played i only received 3 days of sub back.. after all those days of downtime, on top of that blizzard don't even have the (_)(_) enough to apology...They should compensate that time.. like Blizzard does back in time. This is making me sick
They're doing the best they can.
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Tavore1138✭✭✭✭✭
✭✭1. Not been a huge issue as far as I can see, any lag seems to have been due to load rather than location.
2. TES players expect quest bugs, we also expect they will (mostly) get fixed.
3. Planned maintenance windows are now fine, unscheduled stuff is annoying but hopefully fixes big issues or is due to unknown unknowns.
4. I mostly solo or swap stuff with wife/friends so don't really play a huge part in the 'game economy' - I get that the recent exploits probably suck for competitive players but if they fix the holes then over time the economy will settle out.
Can't argue that it might be nice to have a few days of credit added back to make up for various outages but, as of today, I'm happy that they are learning to communicate better and seem to be working through the big bugs.1 -
Tolio✭Filodendron wrote: »3. See point 2.
This has nothing to do with point 2.
Pretty much every respectable service provider compensates customers when not delivering what's agreed in a contract.
If my ISP has problems, be it an emergency, they compensate customers with a discount.
Or take WoW for example, a point of reference for MMOs, when they had maintenance problems, even if those were delayed for 3-4 hours they gave players and extra day of play time.
But apparently on these forums this is unheard of, maybe you guys should get out of your caves from now and then.
There is a difference between entitlement and accommodation.0 -
embty✭
my friend no one said they are not doing their best... but an agreement is an agreement you get what you paid for... do you think they will let u play an extra 2 hours for free? no they wont, as soon as your sub finishs they will shut ur game down which means they will not let a penny go away from them they wont say ur a great player we will give u 1 day free play time they even forced us to put our sub information before we were able to play and blocked us off if we didn't add a sub option... then why should we care ? we are only treating them the way they treat us
In the 7 years i have played i only received 3 days of sub back.. after all those days of downtime, on top of that blizzard don't even have the (_)(_) enough to apology...They should compensate that time.. like Blizzard does back in time. This is making me sick
They're doing the best they can.1 -
whooligans✭✭Filodendron wrote: »Quick, someone give this guy his 0.43 euros for downtime.
Probably you're used to getting duped but when i pay for something i'm actually expecting to get it.3. See point 2.
This has nothing to do with point 2.
Pretty much every respectable service provider compensates customers when not delivering what's agreed in a contract.
If my ISP has problems, be it an emergency, they compensate customers with a discount.
Or take WoW for example, a point of reference for MMOs, when they had maintenance problems, even if those were delayed for 3-4 hours they gave players and extra day of play time.
But apparently on these forums this is unheard of, maybe you guys should get out of your caves from now and then.
It has nothing to do with getting duped, perhabs you go out of your cave and see how things go with coding in the real world.
It's also funny that in the past 10 years i have never been compensated for problems with my internet, tv and/or phone. NEVER.
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embty✭
that explains why ur so willing to give up ur rights...whooligans wrote: »Filodendron wrote: »Quick, someone give this guy his 0.43 euros for downtime.
Probably you're used to getting duped but when i pay for something i'm actually expecting to get it.3. See point 2.
This has nothing to do with point 2.
Pretty much every respectable service provider compensates customers when not delivering what's agreed in a contract.
If my ISP has problems, be it an emergency, they compensate customers with a discount.
Or take WoW for example, a point of reference for MMOs, when they had maintenance problems, even if those were delayed for 3-4 hours they gave players and extra day of play time.
But apparently on these forums this is unheard of, maybe you guys should get out of your caves from now and then.
It has nothing to do with getting duped, perhabs you go out of your cave and see how things go with coding in the real world.
It's also funny that in the past 10 years i have never been compensated for problems with my internet, tv and/or phone. NEVER.
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Valerien✭✭✭Compensation would suggest that Zenimax had done something wrong.
I am sure in their mind there is nothing to offer compensation for. Down time and bugs and issues and not being able to play is just part of an MMO.
Sadly this wont change until people move onto the next big thing and then suddenly when they no longer have the subscriptions to finance it they will listen to the players and start valuing their customers. Sadly it will be too little too late at that point.0 -
Magischzwei✭✭✭If you bring up the inevitable wow, on my server in classic the server was unplayable on latency all during prime time for at least three weeks straight during the early tarrens mill fiasco and I never got any refund for that, so no,
Blizzard wasn't and isn't, not even back then, the white knight of this industry regarding compensation0 -
whooligans✭✭
that explains why ur so willing to give up ur rights...whooligans wrote: »Filodendron wrote: »Quick, someone give this guy his 0.43 euros for downtime.
Probably you're used to getting duped but when i pay for something i'm actually expecting to get it.3. See point 2.
This has nothing to do with point 2.
Pretty much every respectable service provider compensates customers when not delivering what's agreed in a contract.
If my ISP has problems, be it an emergency, they compensate customers with a discount.
Or take WoW for example, a point of reference for MMOs, when they had maintenance problems, even if those were delayed for 3-4 hours they gave players and extra day of play time.
But apparently on these forums this is unheard of, maybe you guys should get out of your caves from now and then.
It has nothing to do with getting duped, perhabs you go out of your cave and see how things go with coding in the real world.
It's also funny that in the past 10 years i have never been compensated for problems with my internet, tv and/or phone. NEVER.
Perhabs you should read the EULA before typing utter nonsense. I would also suggest you read a bit more about coding and software.
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embty✭also keep in mind that its right to demand regardless of the result later on.
and those people who are saying that they mentioned that the EU servers are going to be in the US let me tell u that they did not warn us before buying the game which makes this an Infringement.0 -
Saerydoth✭✭✭✭If there are extended issues affecting a lot of people, they will probably give compensation in the form of free days for the affected people. But there really hasn't been *that* much unexpected downtime. Maybe a few hours at most.
Even if it was down for 4 hours...that's less than 8 cents.
For compensation to be given I would expect for servers to be down for unscheduled maintenance for over a day.
Maintenance is pretty amazing in this game. When WOW had patches, the servers would usually be offline for 12-16 hours, sometimes even 24. Zenimax is good about getting patches done in 3-4 hours.Edited by Saerydoth on April 19, 2014 8:12PM0 -
When I pick the North American and European Megaserver, is that a permanent choice?
At launch, game accounts will have access to both the North American and the European Megaservers, but individual characters will be bound to the server on which players create them. Accounts can maintain a total of eight characters per server, so players could have a total of 16 characters if they play on both servers. Players will also have to download the game client a second time if they wish to play on both megaservers. The North American and European Megaservers for The Elder Scrolls Online are both currently housed in our North American datacenter, but they operate independently of one another. We will transfer the European Megaserver to our European Datacenter soon.
FAQ0 -
alanmatillab16_ESO✭✭✭✭✭They should compensate that time.. like Blizzard does back in time. This is making me sick
Either you are exaggerating or you really need to reconsider playing computer games like this is they are actually making you sick.
Downtime is part of ANY mmo, especially at the start of a games lifecycle.
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embty✭If there are extended issues affecting a lot of people, they will probably give compensation in the form of free days for the affected people. But there really hasn't been *that* much unexpected downtime. Maybe a few hours at most.
Even if it was down for 4 hours...that's less than 8 cents.
For compensation to be given I would expect for servers to be down for unscheduled maintenance for over a day.
Maintenance is pretty amazing in this game. When WOW had patches, the servers would usually be offline for 12-16 hours, sometimes even 24. Zenimax is good about getting patches done in 3-4 hours.
I agree with u but that's also the reason why I have mentioned all the problems some players are suffering from.0
