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Submitted a ticket but didn't receive a confirmation?

Flipd
Flipd
✭✭
Its been 3 days, though i usually wait a week before i try to contact them again, but figured its worth asking around here.

Do we get another email stating they received our ticket?

All i gotten was this,

Your Ticket Has Been Submitted
Thank you for submitting your ticket. Your reference #:200507-007909
This discussion has been closed.