How long does this generally take?

cyclonus11 · May 2020

Isn't this supposed to be immediate?

I've been without a computer for over 2 months. I finally get one and I want to play! And 24 freaking hours until I can try another code? Really?

Sylvermynx · May 2020

You can't find the email with the code? It doesn't take more than a few minutes for me - get the email, input the code....

Lady_Linux · May 2020

i had this problem where the email i registered to the account was misspelled and i never got them. I had to file a ticket and asked them to change the email on the account in order to correct it.

Though most likely it is just caught up in your spam filter perhaps?

cyclonus11 · May 2020

Nope, it's been over an hour and no email.

cyclonus11 · May 2020

Checked my spam folder, and no email there, either.

ZOS_Adrikoth · May 2020

Hi there @cyclonus11 we recommend following the steps in this article if you have not received your access code. If the issue persists, please reach out to us using our Account Recovery form, as outlined in the article.

cyclonus11 · May 2020

Thanks - I will try again this evening while referencing the article (still did not receive the code).