Can't login

LissardNoX · April 2014

2 hours en 15 minutes without playing ESO....
My body is starting to shake and I feel a headache coming up

Pipsissiwa · April 2014

I don't mind if it takes a while, so long as they can find what went wrong and fix it. Not an easy task, regardless of what many people here think, and very time consuming.

It isn't as simple as turning it off and on again. That may (if they are lucky) make the problem go away for now, but they are going to want to prevent it (and all this raging) happening again, especially since we have Sunday and a public holiday on Monday to come (at least in UK and I guess many other countries).

I would personally rather have longer downtime now and they fix it properly, than they just reboot, we all log back in and this happens again later, or tomorrow or whenever.

warlock41 · April 2014

Next month MUST be free for all this month's troubles !

Distorted · April 2014

stephenb16_ESO15 wrote: »

w00t, it's wildstar o clock

show-off

ZharaX · April 2014

When server is back up, I sure hope all bots and all gold sellers have been eradicated! That should be prio. # 1!

Mathias.vikenb16_ESO · April 2014

i really hope you get the maintance time back so i can say i actually able to play for the subscription time i payed for :-/

sedmipatuljakeb17_ESO · April 2014

Deng wrote: »

Couple of hours...

They don't even know how to proceed in these situations...btw, wanna bet they are calling now the first admin which is at home with his familly and that's why the couple of hours ?

I work with US ppl and they are always like that.

1 guy knows everything - rest are just announcing what is going on

+1

Just started typing something like this.

Neizir · April 2014

What to do when the servers are down:

https://www.youtube.com/watch?v=r8gI0L1rNCY

Kaisino · April 2014

http://www.youtube.com/watch?v=DBwgX8yBqsw

Scytale · April 2014

Big thumbs up to the developers of the forum software - getting a real pounding with posts and isn't running into any login problems. And a big thanks to whoever posted the arrow in the knee video - seriously made me laugh.

BTW rant all you like this thread will no doubt be wiped just the last ones - it all gets fixed in the edit!

Pipsissiwa · April 2014

Mathias.vikenb16_ESO wrote: »

i really hope you get the maintance time back so i can say i actually able to play for the subscription time i payed for :-/

Two hours is about 4 US cents worth....

stefaan.de.wasch1b16_ESO · April 2014

Kingslayer wrote: »

Distorted wrote: »

Kingslayer wrote: »

ZOS_GinaBruno wrote: »

As mentioned in the announcement we just put up, we had to bring the EU megaserver down to address the login issues that you all were facing. We'll update the announcement as we receive additional details.

@ZOS_GinaBruno‌
Are we having any game time added to our accounts for Matt Firor's failed promise of a polished Gaming experience?. Because if this is Americas definition of Polished then pfffft.

nopes, but you get a free Lux skin

Just us Europeans getting screwed again lol, We are paying for a service which isn't even dedicated in the EU. Thats one of the issues, Its been several weeks and no mention of it from anyone on Zos team. Then theirs the constant down time we experience at peak times mostly.

Their are more unscheduled then scheduled maintenance windows. And all of this and all they can say is we are sorry thank you for your patience your custom is important to us. Translation "We are sorry but we couldnt give a toss however please hold as your credit card is important to us" lol!

EDIT Sorry but had to edit i wasn't far off either, I.e Dev tracker "While we don't have an exact ETA for the server coming back online, it does appear that it will be at least a couple hours. We'll update in this thread when we have more news to share. Thanks for your patience! "

Then why oh why do you give them your service ? Not like you didn't know the server would start off in the US... I'm glad they took the servers down and are fixing them. Letting the log in error as it was wasn't exactly an option now was it ?

dreamcatcher · April 2014

"While we don't have an exact ETA for the server coming back online, it does appear that it will be at least a couple hours. We'll update in this thread when we have more news to share. Thanks for your patience!"

I used to be a fanboy too, but then I took a facepalm in my face.

patrikblb16_ESO · April 2014

dreamcatcher wrote: »

"While we don't have an exact ETA for the server coming back online, it does appear that it will be at least a couple hours. We'll update in this thread when we have more news to share. Thanks for your patience!"

I used to be a fanboy too, but then I took a facepalm in my face.

Me too until I got a bug in my eye.

Jonnymorrow · April 2014

LissardNoX wrote: »

2 hours en 15 minutes without playing ESO....
My body is starting to shake and I feel a headache coming up

Yeh never knew it took so long to restart a server.

Ranualf · April 2014

[quote="Michaeljdaveyb16_ESO;estimated 2 hour downtime

remember real life, that thing that exists outside of EOS, well it's time to go do it for a while. I'm scared.[/quote]

Be afraid, be very afraid!

Mathias.vikenb16_ESO · April 2014

Pipsissiwa wrote: »

Mathias.vikenb16_ESO wrote: »

i really hope you get the maintance time back so i can say i actually able to play for the subscription time i payed for :-/

Two hours is about 4 US cents worth....

I mean all the the maintance time together, its more than 2 hours.....

Kingslayer · April 2014

stefaan.de.wasch1b16_ESO wrote: »

Kingslayer wrote: »

Distorted wrote: »

Kingslayer wrote: »

ZOS_GinaBruno wrote: »

As mentioned in the announcement we just put up, we had to bring the EU megaserver down to address the login issues that you all were facing. We'll update the announcement as we receive additional details.

@ZOS_GinaBruno‌
Are we having any game time added to our accounts for Matt Firor's failed promise of a polished Gaming experience?. Because if this is Americas definition of Polished then pfffft.

nopes, but you get a free Lux skin

Just us Europeans getting screwed again lol, We are paying for a service which isn't even dedicated in the EU. Thats one of the issues, Its been several weeks and no mention of it from anyone on Zos team. Then theirs the constant down time we experience at peak times mostly.

Their are more unscheduled then scheduled maintenance windows. And all of this and all they can say is we are sorry thank you for your patience your custom is important to us. Translation "We are sorry but we couldnt give a toss however please hold as your credit card is important to us" lol!

EDIT Sorry but had to edit i wasn't far off either, I.e Dev tracker "While we don't have an exact ETA for the server coming back online, it does appear that it will be at least a couple hours. We'll update in this thread when we have more news to share. Thanks for your patience! "

Then why oh why do you give them your service ? Not like you didn't know the server would start off in the US... I'm glad they took the servers down and are fixing them. Letting the log in error as it was wasn't exactly an option now was it ?

I Had bought the game and i like it, I have actually just cancelled until i see an improvement in their service. Bugs have to be fixed yes i am the first to state this. But this bug now has been in the game since near the first public beta. As for the server issue Matt Firor stated it would be open in the first few weeks of launch. No word since. I like the game but this service is next to useless.

pronkg · April 2014

levanibas wrote: »

pronkg wrote: »

Equidistant wrote: »

I've only had a chance to login five evenings since launch, in four of those I have either been unable to login or were chucked out cause it was time for maintenance.
Am I just unlucky? Or someone that logs on every day perhaps can give a better assessment of the general downtime? As a casual player I can just cancel for a few months I guess and see if they get their act together but if it's plain bad luck I'll roll another month.

You are just unlucky. People are over exaggerating constantly in these forums. I'm veteran rank 1 300+ quests finished currently so I've played allot.

I've experienced 2 bugs which are currently fixed and another bug which I was able to bypass myself. I've had one downtime period which affected me but was way back in early access period.

And then there is this emergency downtime which I will patiently wait out.

So far I'm more then positive about this game. But waiting a month for some casual players could be good. Most major problems will be fixed by then.

where do you live? i live in rep georgia and its been 3 times since opening than they had 4 -5 h down time. on prime time, that's 3 days for me as i come from work and have only 3-4 hours for game. Seems like you have skipped those downtimes .

I'm from The Netherlands. I didn't say there weren't downtimes, I'm well aware of when they were. Like you said I wasn't playing or trying to play at those times.

I was just saying that I was able to play allot of hours including my friends. The downtimes will always affect some people. And some people won't get affected. So some are lucky and some are less lucky

These things need to be done. These things will occur every once in a while especially during launch time. I knew it I expected it and I accept it. That's what the free month is for in my eyes. I was lucky to have almost no problems at all. I would even gladly pay for this free month. Have some patience

patrikblb16_ESO · April 2014

This downtime will be known as the ESO-babyboom day, gonna go make another baby with my wife. ;o)

Neizir · April 2014

https://www.youtube.com/watch?v=QXPAZJvbH1s

LissardNoX · April 2014

Well... time to do my woman tasks and make food I guess..

Pipsissiwa · April 2014

Sometimes I wish more people wrote code. You can test something to death and still some random unexpected set of circumstances that somehow never came up in months suddenly does, and all hell breaks loose. The amount of code in an MMO like this one is insanely huge - It is quite possible that many bugs never came to light, and never would have even in years of testing. Only once live and with all the unpredictableness of real players, connections, setups etc will some issues ever appear. It is just how it is. It is completely impossible to test every circumstance when thousands of unique players and internet connections are involved, even with a big beta. This is why some bugs only show up after years and years with no problems.

Every time we get 'unexpected maintenance' (are people really still getting angry about games industry euphemisms? We all know what they mean, does it really matter?) it means something important is getting fixed. Fine with me as it should mean less downtime in the future.

patrikblb16_ESO · April 2014

If the ESO-team would cut down trees this is what it would look like. ;o)
Good idea, poorly executed.

https://www.youtube.com/watch?v=aKJJoDKN_6k

Takanami · April 2014

I went outside now.. there were others and i couldn't even relog into another quieter instance :'(

Kingslayer · April 2014

Pipsissiwa wrote: »

Sometimes I wish more people wrote code. You can test something to death and still some random unexpected set of circumstances that somehow never came up in months suddenly does, and all hell breaks loose. The amount of code in an MMO like this one is insanely huge - It is quite possible that many bugs never came to light, and never would have even in years of testing. Only once live and with all the unpredictableness of real players, connections, setups etc will some issues ever appear. It is just how it is. It is completely impossible to test every circumstance when thousands of unique players and internet connections are involved, even with a big beta. This is why some bugs only show up after years and years with no problems.

Every time we get 'unexpected maintenance' (are people really still getting angry about games industry euphemisms? We all know what they mean, does it really matter?) it means something important is getting fixed. Fine with me as it should mean less downtime in the future.

dude they try to fix this issue back in 2013 and still haven't i remember the patch notes. It won't mean less at all the same will go on and on.

Kemono · April 2014

iceshard wrote: »

"As a result of the login issues, we have taken the European megaserver offline for maintenance."

No, i will NOT date your avatar in our game free time

lightboy.joseb16_ESO wrote: »

LissardNoX wrote: »

Feels like...
An arrow in the knee

http://youtu.be/mTRmAhu08pA

This song is awesome, i cant stop laughing

To pass the time, while we all wait, you can watch this short toon, about thing that is most important in MMO

http://www.youtube.com/watch?v=kkAYze6ae18

neurovore · April 2014

Pipsissiwa wrote: »

Sometimes I wish more people wrote code. You can test something to death and still some random unexpected set of circumstances that somehow never came up in months suddenly does, and all hell breaks loose.

I'm a bit miffed that I can't play on my day off , but as a software developer (aka codemonkey) have to Quote this For Truth.

Loxy37 · April 2014

DID YOU HEAR? SOME STRANGER SAVED KING CASIMIR'S LIFE!

Pipsissiwa · April 2014

Kingslayer wrote: »

dude they try to fix this issue back in 2013 and still haven't i remember the patch notes. It won't mean less at all the same will go on and on.

Dudette, actually. And you are assuming this is the exact same problem. Same/similar symptoms do not mean the same cause.