Maintenance for the week of December 2:
• PC/Mac: NA and EU megaservers for patch maintenance – December 2, 4:00AM EST (9:00 UTC) - 9:00AM EST (14:00 UTC)
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• PlayStation®: NA and EU megaservers for patch maintenance – December 4, 6:00AM EST (11:00 UTC) - 12:00PM EST (17:00 UTC)

DC During Crown Crate Opening

ForfiniteStories
ForfiniteStories
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I had gotten DC'd in the midst of opening crates. I had six before the disconnect, but when I logged back in, I only had two. Did I still receive the items? I can't tell. I would like four Storm Crown crates as compensation if I did not.
  • Turelus
    Turelus
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    Do you have any items you didn't before in the gem extract window or notifications about new items added to your collections?

    Otherwise your best bet on finding out is contacting ZOS customer support and asking if they can take a look your account.

    Can open a ticket in game or via the support site here: https://help.elderscrollsonline.com
    @Turelus - EU PC Megaserver
    "Don't count on others for help. In the end each of us is in this alone. The survivors are those who know how to look out for themselves."
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