That, I cannot say. I think that all that happens here in the Forum is that BillE or Adrikoth check on it to see if it is in the queue to be looked at. If it is not, then yes, that will definitely speed things up. Outside of that... ¯\_(ツ)_/¯
So, if you have it, post your Ticket Number in here. If BillE or Adrikoth see it, and have the time, they will probably look it up just to see if it is in the queue.
That, I cannot say. I think that all that happens here in the Forum is that BillE or Adrikoth check on it to see if it is in the queue to be looked at. If it is not, then yes, that will definitely speed things up. Outside of that... ¯\_(ツ)_/¯
So, if you have it, post your Ticket Number in here. If BillE or Adrikoth see it, and have the time, they will probably look it up just to see if it is in the queue.
Thank you very much for the help, I appreciate it.
For BillE or Adrikoth, ticket number is 200419-003112
ZOS_Adrikoth wrote: »Hi there @Detei we can confirm that this ticket is still open and in the right place. A support agent will reply as soon as they can, but we are currently experiencing higher volume than normal so you may experience increased waiting times.
We appreciate your patience, and please be aware that updating your ticket will put it at the end of the line and delay the response time.