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Current lag in trials severely hindering progress

parietic
parietic
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Hi everyone,

We just wanted to confirm that we are aware of several issues on the live servers and that we are currently debugging them. We know that the most impactful is the input lag problem where your keyboard/mouse/controller doesn't register input in high-intensity situations. We are doing everything we can to figure out what is causing this and how to fix it as soon as possible.

When we have an update on these issues, we will let you know.
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While ZoS has acknowledged there are issues I don't believe they understand how bad it really is.
Lag recently has gotten to the point that it is severely hindering progress, last night I ran a vSS with my usual raid group and the statues on last boss failed to protect against the one shot mechanic.

Video proof of this happening 3 times in a row.
https://youtu.be/qQzBdfzZVHo

A similar event occurred last Monday when we attempted a vMoL HM score run (Were not some top guild by a long shot but we usually get in the weekly when vMoL comes around), yet the lunar bastion buff was repeatedly failing to apply to the main tank causing many wipes until we just gave up and nuked the boss on non-HM. This is all while ad's fail to follow tanks while taunted instead opting to run circles on the spot. You can read more about this and other ruined trial runs on my raid leaders post here.

This lag has gotten to the point we have decided to just cancel raids until after the free to play and anniversary events are over. Which with most countries being on some form of lockdown is needless to say frustrating, that when we have the most free time to play we can't.

At this point I would prefer if ZoS did what they did with the undaunted event, and postpone the events till issues are fixed. Regardless of the fix I hope compensation is given, with near constant performance server and framerate issues (Only getting worse with current world events and in game events) this game is a neglected mess sorely needing heavy optimisations and fixes to bugs existing for many years.

Its a shame such a unique game is plagued by such issues, with every patch my willingness to continue ESO+ dwindles.
Edited by parietic on April 10, 2020 8:49AM
  • tuxon
    tuxon
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    True, yesterday was the same thing in our run!
    Resdayniil kan tarcel
  • FierceSam
    FierceSam
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    Not really sure what the “ We are doing everything we can to figure out what is causing this and how to fix it as soon as possible.” means if it doesn’t mean they are taking it seriously.

    Or what, aside from resolving the issue (which is what ZOS are trying to do), you actually want them to do. Maybe a long essay about how ‘bad’ it is would satisfy you... or an hour long video apology... but whatever it is it still won’t be able to satisfy some of the frustrated players out there and will do little to productively resolve the issue.

    They know it’s messed up... they’ve told us they know... they are working on fixing it... it will take time.
  • Cirantille
    Cirantille
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    And I was wondering why people be dying and taking damage behind the statue.
    Glad I am not the only one.

    Ps. Sometimes bosses skip mechanics/lags now.
    vAS Saint Olms stopped in the air, lagged, skipped the fire mechanics for the whole fight!!! :joy:
    I mean it was easier for us but where is the fun and practice in that?
  • parietic
    parietic
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    FierceSam wrote: »
    Not really sure what the “ We are doing everything we can to figure out what is causing this and how to fix it as soon as possible.” means if it doesn’t mean they are taking it seriously.

    Or what, aside from resolving the issue (which is what ZOS are trying to do), you actually want them to do. Maybe a long essay about how ‘bad’ it is would satisfy you... or an hour long video apology... but whatever it is it still won’t be able to satisfy some of the frustrated players out there and will do little to productively resolve the issue.

    They know it’s messed up... they’ve told us they know... they are working on fixing it... it will take time.

    Literally written in the post

    "At this point I would prefer if ZoS did what they did with the undaunted event, and postpone the events till issues are fixed. Regardless of the fix I hope compensation is given"
  • Kirameku
    Kirameku
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    We have this problems, too
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