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eu log in server is down

D3N7157
D3N7157
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me and my friends cant log in right now
  • nuttytom
    nuttytom
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    its shagged
  • D3N7157
    D3N7157
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    literally cant log in 20 min now
  • Tandor
    Tandor
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    I've just logged in ok on PC EU server from the UK, literally a minute ago. Where are you logging in from, and is it direct (as I am) or through Steam?
  • TheFM
    TheFM
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    Well this is embarrassing
  • Morunul
    Morunul
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    Sadly it is down again. Booted out and can't log back in. I was battling a World Boss - very frustrating...
  • shack80
    shack80
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    Yep cant login either. Zos fix your ***. Its second time in a week
  • ZaiZah
    ZaiZah
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    PC EU (non-steam) managed to log in fine, my other half on the other hand is using steam and can't log in though. Could be steam login auth problems?
    Player since Beta (Tenth Anniversary Badge!)
    PC - EU (2316cp)
    Arcthulhu - Stam Arcanist - DD
    Zaizah - Mag DK - DD
    Hermora the Explorer - Arcanist - Healer
    Step Vrol Im Stuck - DK - Tank
  • TheFM
    TheFM
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    shack80 wrote: »
    Yep cant login either. Zos fix your ***. Its second time in a week

    The only thing that will work at this point is increasing capacity and upgrading hardware simultaneously. Save that, it'll never get better
  • Tandor
    Tandor
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    I assume we're talking PC.

    At what stage are you failing to log in? Do you get to the character selection and then fail to log into the zone, in which case which zone? If you're logged in but getting kicked out, from which zone?
  • Ye_Olde_Crowe
    Ye_Olde_Crowe
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    Steam = no,
    No Steam = yes.

    Meaning I can't log in via Steam (couldn't get to the character screen) and can log in via Beth launcher (getting to the character screen and beyond).
    So it's a Steam thing again.

    PS:
    I couldn't log in to NA via Steam, either, but I got past the first login and booted on my way to the character screen there.
    Edited by Ye_Olde_Crowe on April 3, 2020 3:58PM
    PC EU.

    =primarily PvH (Player vs. House)=
  • D3N7157
    D3N7157
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    i can log in to pc na just fine
  • nuttytom
    nuttytom
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    Yeah NA is fine lol.
  • Xanathos
    Xanathos
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    Strange, i play through steam, i can log in to NA server without problem, but not into EU server.
  • Sulan
    Sulan
    Herr we go again) me & my friend can't login
  • Raevin
    Raevin
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    PC EU is down for me too. I've been getting the "Connection to serve timed out" message for 10 min now.
  • Bombo
    Bombo
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    Can confirm. Just tried to log in with stream and failed, but just running the game directly and logging in regularly does work.
  • ZOS_SarahHecker
    ZOS_SarahHecker
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    Hey all, just wanted to confirm we have seen these reports and are investigating.
    Staff Post
  • Moonsorrow
    Moonsorrow
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    Can login & play normally right now. (no Steam).

    Can feel the server is stressed out though (random lag spikes everywhere).
  • Waynerx8
    Waynerx8
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    Oh dear, around and around we go.
  • ZaiZah
    ZaiZah
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    Moonsorrow wrote: »
    Can login & play normally right now. (no Steam).

    Can feel the server is stressed out though (random lag spikes everywhere).

    Unfortunately with the current crisis in the world and massive influx of players coming into the game, it was bound to happen. I notice a few spikes every now and then but nothing that's making it completely unplayable.

    My ping rate is usually 50-60 and peaks around 110ish, only rarely has my ping gone above that.
    Player since Beta (Tenth Anniversary Badge!)
    PC - EU (2316cp)
    Arcthulhu - Stam Arcanist - DD
    Zaizah - Mag DK - DD
    Hermora the Explorer - Arcanist - Healer
    Step Vrol Im Stuck - DK - Tank
  • Veles
    Veles
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    Guys, I have good news for you:) EU server works perfectly. ZOS finally at the time of the event and free to play period did their job well. I log in easily and run trials right now, and imagine there are no lags.

    Do you know how I solved the problem? The fact that some servers in Frankfurt are very loaded. Download normal VPN programm and make a route through unloaded servers.

    :VPNgame:
    Edited by Veles on April 3, 2020 4:37PM
  • ZOS_SarahHecker
    ZOS_SarahHecker
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    We believe the issue is resolving. Can anyone confirm if you are now able to login again?
    Staff Post
  • Kristo33
    Kristo33
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    Nope, still cant log in, Now give Unexpected internal error instad "time out"
  • Kristo33
    Kristo33
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    Few more attemts later was able to log in.
  • The_Protagonist
    The_Protagonist
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    Yes, I can confirm that I am able to on in successfully.
  • ZaiZah
    ZaiZah
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    Other half (Steam EU) received "Internal Error" on first attempt but second attempt let her in the game.
    Player since Beta (Tenth Anniversary Badge!)
    PC - EU (2316cp)
    Arcthulhu - Stam Arcanist - DD
    Zaizah - Mag DK - DD
    Hermora the Explorer - Arcanist - Healer
    Step Vrol Im Stuck - DK - Tank
  • Xanathos
    Xanathos
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    I log in via steam and work for me.
  • Morunul
    Morunul
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    I could login via steam. For now...
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