In-Progress Known Issues

Saerydoth · April 2014

Are the German speaking NPC's in Glenumbra still on the known issues list? Because it's still happening for me even after 1.0.4. I haven't verified this myself, but it looks like the audio files got swapped, because I heard from someone who plays in German, that the German audio files have the English voice.

AryaWythers · April 2014

Guesting in Alliance Wars seems to be broken either can't log in or at some point everything stops working in game. Maybe you should lower the cost of transfers since the campaigns are terrible. I'm trying to play in Ariel's Bow because DC seems to run every other server and I love defending sieges.

Xandarth79 · April 2014

I'm getting that never ending load screen with all loading screens including quick travel, entrances to public dungeons, etc.

Sometimes you get in other times you have to force quit the client and reload.

Sakiri · April 2014

saki wrote: »

Will You maybe fix dragon knight DOT (burning embers) error sound when it tries to heal you but target is dead?

And those gold spamers. They send ingame mails now.

Is that what that sound was? Ugh. Drove me nuts.

MornaBaine · April 2014

Saerydoth wrote: »

Are the German speaking NPC's in Glenumbra still on the known issues list? Because it's still happening for me even after 1.0.4. I haven't verified this myself, but it looks like the audio files got swapped, because I heard from someone who plays in German, that the German audio files have the English voice.

Experienced this just yesterday myself.

Rukur · April 2014

Ebonheart Pact mage quest Circus of Cheerful Slaughter has been bugged for me. The first step is Kill Ebonheart Part Actors. Get to the area and nothing spawns.

If retried across two patchs. Abandoned it. Logged out and back. Nothing.

Really sad as I love the challenge in the solo guild lines. This is a level 25 quest and I am now 36

The whole mage quest line will be grey for me by the time is works

MornaBaine · April 2014

Will you EVER address the issue of the MISSING bloodfiend spawns? My belief is that every time you pull down the servers it resets the spawn cycle so all we ever get is werewolves or nothing. I really WANT an answer to this question. There are a LOT of people who are about to rage quit over this issue alone, as if there weren't enough other problems to tick people off already! I realize you have to pull the servers offline to fix problems and the bank issues definitely need to be addressed. But you need to have the integrity to come out and tell us if and how this is affecting the spawning of the bloodfiends.

dermottib14_ESO · April 2014

God of Schemes still broken....over a week later i still cannot progress. This is insulting...

tylerhalversonb16_ESO · April 2014

mrowmrif2 wrote: »

you know what is baffling? that this is spring break for a lot of people, which means college kids are off during the day... and they decide to patch the NA megaserver at 8am... i'm glad i took off work on good friday to play! wooooofail. once again. grrrrr. do your patches when people are not actually playing, please. this is ridiculous.

People are always playing. Don't be so entitled. If I was them, I'd prefer doing a patch and maintenance before a holiday so I could enjoy the holiday, and they can as well.

DibzBiz · April 2014

There is nothing even mentioned on here about main story game breaking progression stops.. like for that of Vet 1 in coldharbour.. Are they under the impression that this is fixed?? ffs... als;dfjla;sjfalsjdfas;fjlsa Seriously.. Been stuck going on 5 days or more now.. Main story doesn't even exist on quest log and i can't get to vet areas.. soul magic is 5 instead of 6 like i didn't even get credit for story in coldharbour... wow.. not even working on it.. wow.. so i'm SOL along with 4 other people i know with the problem.. Yall suck..

tylerhalversonb16_ESO · April 2014

Eris wrote: »

tylerhalversonb16_ESO wrote: »

Still getting disconnected every time I try to enter a new zone. It's been extremely consistent since the last patch. I am using a completely up to date Mac.

I have done absolutely everything I can think of to fix this:

- Reinstalled the game
- Turned off and deleted all add-ons
- Did a trace route that showed that that wasn't a problem
- Called my ISP and asked if there was any reason why my connection may be dropping at any point, to which they said no
- Changed my DNS, established a static IP and opened ports
- Reset my computer and router
- Deleted Adobe Flash and Reinstalled
- Ran the Launcher update check and repair tool
- Did a full disc repair on my computer
- Filed a ticket (awaiting a response)

This is definitely a problem on your end, not mine.

Are you using a wireless or wired connection? If your using a wireless, you might try a wired connection. I've noticed when I use my laptop sometimes a wireless lag spike will hit and drop me or cause streaming sites like Netflix to pause for a short period and then suddenly restart after a short period of lag. This goes away if I plug my laptop by cable into my router.

It seems that, especially now that cable companies are sending TV via wireless that there is just a large clog of wireless garbage out there.

Trace route is great, but it doesn't really give you information over a sustained period. Another option is to try a really long series of pings. ping -t <ipaddress> for like 5 minutes or something, ctrl-c will stop it whenever you want. Sometimes the connection is just fine but drops for a bit and then comes back.

Anyway, whatever the problem I hope that it gets resolved whichever end it's on.

Yeah, I did a 20 Minute ping test and it didn't reveal anything shocking. I stream *** with no problems or spikes so, I don't know if it's that. Ill need a different adaptor and a reallllly long Ethernet cable to try a wired connection.

Muffinatur · April 2014

As of Right now (April 18th, 1:41 PST) I cannot log into my main character located in North American Stonefalls.
Please advise.
But I can log into my other characters in different regions. (Example: Dominion Territory)

Sakiri · April 2014

tylerhalversonb16_ESO wrote: »

Eris wrote: »

tylerhalversonb16_ESO wrote: »

Still getting disconnected every time I try to enter a new zone. It's been extremely consistent since the last patch. I am using a completely up to date Mac.

I have done absolutely everything I can think of to fix this:

- Reinstalled the game
- Turned off and deleted all add-ons
- Did a trace route that showed that that wasn't a problem
- Called my ISP and asked if there was any reason why my connection may be dropping at any point, to which they said no
- Changed my DNS, established a static IP and opened ports
- Reset my computer and router
- Deleted Adobe Flash and Reinstalled
- Ran the Launcher update check and repair tool
- Did a full disc repair on my computer
- Filed a ticket (awaiting a response)

This is definitely a problem on your end, not mine.

Are you using a wireless or wired connection? If your using a wireless, you might try a wired connection. I've noticed when I use my laptop sometimes a wireless lag spike will hit and drop me or cause streaming sites like Netflix to pause for a short period and then suddenly restart after a short period of lag. This goes away if I plug my laptop by cable into my router.

It seems that, especially now that cable companies are sending TV via wireless that there is just a large clog of wireless garbage out there.

Trace route is great, but it doesn't really give you information over a sustained period. Another option is to try a really long series of pings. ping -t <ipaddress> for like 5 minutes or something, ctrl-c will stop it whenever you want. Sometimes the connection is just fine but drops for a bit and then comes back.

Anyway, whatever the problem I hope that it gets resolved whichever end it's on.

Yeah, I did a 20 Minute ping test and it didn't reveal anything shocking. I stream *** with no problems or spikes so, I don't know if it's that. Ill need a different adaptor and a reallllly long Ethernet cable to try a wired connection.

Just remember signal quality drops after 50 or 100 feet without a booster. Cant remember which atm.

Winnower · April 2014

You have a new known issue; your game is kicking and suspending people by the dozens and hundreds right now (see forums). Many are like me who are just average players with no special leveling or gold or gear who have done nothing - not one tiny little thing - wrong while playing the game normally.

Of all the things I have scheduled over the next 4 days, spending hours of my time having to appeal a wrongful suspension is certainly not something that is endearing me to you at the moment. Not being able to play when I've had to negotiate my schedule of work and family to have blocks of time this weekend to play in a reasonable manner is making me upset.

rob_gower25b14_ESO · April 2014

I can see that getting stuck at 'requesting character load' isn't considered a known issue to Zenimax. Great.

LoD_Harry · April 2014

I guess this latest wave of suspended accounts has got to do with the dupe bug. But the way they implement the bans is plain stupid. My account got suspended as well and the only thing I have duped ever is a hireling container, received the mail twice only because I had infinite loading screen.

otomodachi · April 2014

Known issue: You launched the game too soon.

Greywolf46 · April 2014

This issue of banned from the site has been going on for over an hour and not one word from you at all!!!!!!!!! About time for some truth here.

Reavan · April 2014

Dark stalker and other stealth increasing abilities stop working after you die until you relog or zone out.

Ryanator114 · April 2014

Fix GOD OF SCHEMES! i still cant talk to lyris titanborn! i am extremely tired of sitting around not able to do anything while my friends progress! i thought this was supose to be the patch that fixes it but i guess not, there better be a patch tuesday that fixes this.

Corlantis · April 2014

Greywolf46 wrote: »

This issue of banned from the site has been going on for over an hour and not one word from you at all!!!!!!!!! About time for some truth here.

Yes.

Even though I am infuriated at the moment, I can admit that mistakes do happen.

However, not communicating about it and leaving all these people in the dark who cannot log into their account and have done nothing but play the game as intended is seriously bad.

saki · April 2014

You know beta swtor was better than launched eso.

I want to know will Zenimax be ever able to fix combat unresponsivnes? So slow. When many people fights at those molag ball chains or whatever the name is, I have feeling that I am not hitting nothing, just trying to hit something.
Even now when I fight one one one with a mob its kinda lazy, abilities dont respond. Will Zenimax ever answer that question? Will they fix it? If not then we payed an extra beta month and if they dont fix some of the stuff mentioned on these 5 pages then I will unsubscribe. I bet lot of people will do also.

Not to mention gold spamers and bots. I cant clear almost every second dungeon because its filled with bots. Every second message in general chat is gold spam. That problem will disapear when most of disapointed players stop play the game but what about bots? I report, they ban one and five appear. Useless.

And I ask again and again, what about abilities delay? Not casting? No ability animation? Are you working on fixing that?

Many people will leave this game when 30 days end. And that is very soon. Two weeks from now. You have two weeks to fix bunch of problems that you knew since last year. When may 4th comes, Zenimax will lost more than 50% players that used subscription plan.

lichmeister · April 2014

cotton_tail wrote: »

I am a level 13 Imperial Ebonheart Pact. I don't have the hide helmet option on and i have level 13 armor and it looks as though i am not wearing any. I can change the armor out and it doesn't make a difference.

are you wearing a disguise that you forgot about?

JoeCapricorn · April 2014

Something absolutely has to be done about falling through the world.

By far this is the most infuriating bug I've encountered in Elder Scrolls Online. I don't know what exactly causes it, but it always seems to activate while I am jumping on things. I can't help it, I jump on things, I'm like a grasshopper. So, all of a sudden I won't be in wherever I was, but instead floating in an endless blue sky. The frame-rate will drop to about 5 fps. Usually at this point I quit the game.

This is when it gets really infuriating... and by infuriating I mean I nearly punched through my monitor once. Logging back on brings me back to the same scene, high in the sky. Using a wayshrine does not work. Using /stuck only works some of the time, but only if I quit the game first. Even then, it is not guaranteed.

EDIT: Well, the first time this bug has happened since the most recent patch have seen things resolve a bit differently. For one, when I found myself floating in blue sky, I quit the game. I then posted this message. Then I went back. But everything was back to normal!

I hope that's the result of the issue being at least tackled and mitigated.

Oavind · April 2014

I believe you should add 'Working on a solution to the wrongful mass ban'. It's become overly obvious that it's a problem at this point.

Kaoticsekurityub17_ESO · April 2014

Oavind wrote: »

I believe you should add 'Working on a solution to the wrongful mass ban'. It's become overly obvious that it's a problem at this point.

I agree. I am one of those unlucky people waiting for a call.

Nialrembos · April 2014

Just so you know, Weight of Three Crowns is still bugged and The army of Meridia Part where you Enter chapel of light. Most importantly though Weight of three crowns though i am sure the army one is very important for completing cold harbor quests

pjwrwb17_ESO · April 2014

My loading times just became horrendous. Any more work being done on this since the last patch? Any work-arounds or suggestions?

Eris · April 2014

Just a reminder the primary purpose of this extra patch was to fix the bank issue... other stuff will likely be in the regular Tuesday patching. It's not like they just ignored you, they have regular schedules but the bank issue was a huge problem effecting everyone as opposed to quest blocks which effect only the people on a quest.

huskerfett · April 2014

Don't forget the ever popular group issue. Where you are in the same group and can't see each other so you have to log out and log back in. That gets old fast.