The Elder Scrolls Online

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I Cannot join any group

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Galazon
Galazon
✭✭
Since the new patch was released i've been affected by a bug.

I cannot join any group. I cannot invite anyone or accept a group invite.

I link the video to show you the problem and i hope you guys can help me because the ZOS customere service is not able to do it.

EDIT: EU Mega server PC


https://youtu.be/2ucyG157VlQ

Edited by Galazon on February 28, 2020 5:24PM
  • MissBizz
    MissBizz
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    ✭✭✭✭✭
    Post your customer service ticket number here, sometimes the mods can help escalate your ticket. Also, did you reply to first the customer service reply - that was probably a robot response?
    Lone Wolf HelpFor the solo players who know, sometimes you just need a hand.PC | NA | AD-DC-EP | Discord
    -Youtube Guides & Let's Plays // Video Beginner's Guide Directory // Twitch.tv/MrsBizz
  • Galazon
    Galazon
    ✭✭
    Hey,
    thank you for the advice.

    The tikcet number is:

    200227000753

    I got 4 mails for customer service. The first was a bot response the others were from real humans :)
    Edited by Galazon on February 28, 2020 4:57PM
  • MirkoZ
    MirkoZ
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    D I S G U S T I N G
  • Saturnallia
    Saturnallia
    Soul Shriven
    I have the same problem

    EU Mega server PC

    The tikcet number is: 200227-003189

    https://youtube.com/watch?v=VERtQtddd6A


    Edited by Saturnallia on March 1, 2020 1:33PM
  • Titain
    Titain
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    I have question? is he same faction as you? he was not in Cryodiil looks like clock work city to me? has he set the same campaign as you? 3 things same faction, same campaign, must already be in the campaign in cryodiil. after checking that, then file a ticket.

    You can group outside of cryodiil, if you can not enter together you are not in same faction, or campaign.
    Edited by Titain on March 1, 2020 11:42AM
  • reAct0r
    reAct0r
    ✭✭
    Titain wrote: »
    I have question? is he same faction as you? he was not in Cryodiil looks like clock work city to me? has he set the same campaign as you? 3 things same faction, same campaign, must already be in the campaign in cryodiil. after checking that, then file a ticket.
    You can group outside of cryodiil, if you can not enter together you are not in same faction, or campaign.
    Thanks for your advice but both players shown in the OP play since day 1.
    PC - EU
  • Titain
    Titain
    ✭✭✭
    Is no problem, but do know,
    you can not group with some who is already In cryodiil.
    being he was in Cryodiil in video.
    Also the campaigns refreshed with the patch.
    meaning new home campaigns needed to be set, and they need be same one.
    The video may of been more convincing should they both be in same place, and not able to group.
    but not with one in Cryodiil, and the other in Clock work City.

    https://www.youtube.com/watch?v=AbuhzVBQwag
    Edited by Titain on March 1, 2020 1:03PM
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