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I Cannot join any group
Galazon
✭✭
Since the new patch was released i've been affected by a bug.
I cannot join any group. I cannot invite anyone or accept a group invite.
I link the video to show you the problem and i hope you guys can help me because the ZOS customere service is not able to do it.
EDIT: EU Mega server PC
https://youtu.be/2ucyG157VlQ
Edited by Galazon on February 28, 2020 5:24PM I cannot join any group. I cannot invite anyone or accept a group invite.
I link the video to show you the problem and i hope you guys can help me because the ZOS customere service is not able to do it.
EDIT: EU Mega server PC
https://youtu.be/2ucyG157VlQ2
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MissBizz✭✭✭✭✭
✭✭✭✭✭Post your customer service ticket number here, sometimes the mods can help escalate your ticket. Also, did you reply to first the customer service reply - that was probably a robot response?Lone Wolf HelpFor the solo players who know, sometimes you just need a hand.PC | NA | AD-DC-EP | Discord0 -
Galazon✭✭Hey,
thank you for the advice.
The tikcet number is:
200227000753
I got 4 mails for customer service. The first was a bot response the others were from real humans
Edited by Galazon on February 28, 2020 4:57PM0 -
SaturnalliaSoul ShrivenI have the same problem
EU Mega server PC
The tikcet number is: 200227-003189
https://youtube.com/watch?v=VERtQtddd6A
Edited by Saturnallia on March 1, 2020 1:33PM0 -
Titain✭✭✭I have question? is he same faction as you? he was not in Cryodiil looks like clock work city to me? has he set the same campaign as you? 3 things same faction, same campaign, must already be in the campaign in cryodiil. after checking that, then file a ticket.
You can group outside of cryodiil, if you can not enter together you are not in same faction, or campaign.Edited by Titain on March 1, 2020 11:42AM0 -
reAct0r✭✭
Thanks for your advice but both players shown in the OP play since day 1.I have question? is he same faction as you? he was not in Cryodiil looks like clock work city to me? has he set the same campaign as you? 3 things same faction, same campaign, must already be in the campaign in cryodiil. after checking that, then file a ticket.
You can group outside of cryodiil, if you can not enter together you are not in same faction, or campaign.
PC - EU0 -
Titain✭✭✭Is no problem, but do know,
you can not group with some who is already In cryodiil.
being he was in Cryodiil in video.
Also the campaigns refreshed with the patch.
meaning new home campaigns needed to be set, and they need be same one.
The video may of been more convincing should they both be in same place, and not able to group.
but not with one in Cryodiil, and the other in Clock work City.
https://www.youtube.com/watch?v=AbuhzVBQwag
Edited by Titain on March 1, 2020 1:03PM0