Total client update in the middle of Murkmire event - are you crazy?

Nerouyn · February 2020

Murkmire event runs Feb 20 to Mar 3

https://www.elderscrollsonline.com/en-us/news/post/57695

The Murkmire Celebration kicks off next Thursday, February 20 at 10AM EST, and will run until Tuesday, March 3 at 10AM EST. During the event, you can earn bonus rewards, Event Tickets, and more as you complete activities within the zone.

Massive update of the game requiring a complete re-download in the middle of this event.

https://www.elderscrollsonline.com/en-us/news/post/57719

The Patching Overhaul is a massive part of the Update 25 base-game patch (arriving February 24 for PC/Mac and March 10 for PlayStation®4 and Xbox One) that completely overhauls how the ESO game client is downloaded, patched, and stored on local hard drives.

I live in Australia and download speeds here are abysmal. We're on a moderately expensive plan and at best get a little over 1 meg / second. It's usually less. And I live with other people. I can't hog all of that for myself 24 / 7. When are others are home and watching streaming services - which need about a third of that or image quality goes down the toilet - and using the internet, I need to throttle.

Doing the total redownload of the PTS took about 5 days for me.

Why not do the total update after? Or before?

LoneStar2911 · February 2020

Unfortunately, it is not possible to begin the download for Update 25 early (nor simply use the files from the PTS)—it will begin the morning of the update’s launch. Once the download has begun, it’s simply a matter of waiting for it to complete and launching the game as normal.

From:
https://www.elderscrollsonline.com/en-us/news/post/57719

Nerouyn · February 2020

deflorate wrote: »

It's barely an event. It's just double drops in the zone and arena and some tickets.

THIRTY NINE TICKETS. Plus three if you include the extras you can get with the difference between event start time and reset.

At a value of 250 crowns per ticket, at a value of $1 per 100 crowns.

That's $105 worth of tickets.

At least $37.50 of which I'll be missing out on.

Quoted post has been removed.

[snip]

As I made very clear, we are on a moderately expensive plan and our speeds are quite good for Australia.

Edit for bait.

Loves_guars · February 2020

I couldn't care less about tickets and my internet speed is fast, but I think ZoS should rethink this for people like the OP, and also in case of very possible problems that may arise due to everyone downloading the game.

Lol at the posters saying "just get better internet"...Some people in the 1st world really live in a bubble.

Wolfkeks · February 2020

Huh that is really poorly planned.

And gotcha. Also have not the fastest internet here (only one service provider) and downloading the whole thing will be fun

Nerouyn · February 2020

LoneStar2911 wrote: »

Unfortunately, it is not possible to begin the download for Update 25 early (nor simply use the files from the PTS)—it will begin the morning of the update’s launch. Once the download has begun, it’s simply a matter of waiting for it to complete and launching the game as normal.

From:
https://www.elderscrollsonline.com/en-us/news/post/57719

What's your point?

I read the whole announcement. Didn't miss that.

ZO doesn't have to run this entire client update in the middle of one of their events.

Hamish999 · February 2020

Nerouyn wrote: »

deflorate wrote: »

It's barely an event. It's just double drops in the zone and arena and some tickets.

THIRTY NINE TICKETS. Plus three if you include the extras you can get with the difference between event start time and reset.

Did you consider that they made it that amount of tickets because of the big patch?
I guess you didn't.

StormeReigns · February 2020

Loves_guars wrote: »

I couldn't care less about tickets and my internet speed is fast, but I think ZoS should rethink this for people like the OP, and also in case of very possible problems that may arise due to everyone downloading the game.

Lol at the posters saying "just get better internet"...Some people in the 1st world really live in a bubble.

Most think all internet is the same around the globe, with just a simple ISP switch to get away from throttling and faster speeds. Wait till they learn about S.Korea's internet. Makes the US internet look like a rotary phone, that cost vastly cheaper than most generic cereal brands.

Nerouyn · February 2020

Hamish999 wrote: »

Did you consider that they made it that amount of tickets because of the big patch?

Did you consider how many tickets there were in the previous event before replying with that?

The same - 39.

https://www.elderscrollsonline.com/en-us/news/post/57605

You can acquire 39 Event Tickets during this event.

And totally irrelevant.

This update being scheduled in the middle of an event is insane.

Hamish999 · February 2020

Nerouyn wrote: »

Hamish999 wrote: »

Did you consider that they made it that amount of tickets because of the big patch?

Did you consider how many tickets there were in the previous event before replying with that?

The same - 39.

https://www.elderscrollsonline.com/en-us/news/post/57605

You can acquire 39 Event Tickets during this event.

And totally irrelevant.

This update being scheduled in the middle of an event is insane.

And I'm sure that was to make up for the cancelled Undaunted event. The normal tickets is 1 or 2 per day.

ZOS_GregoryV · February 2020

Greetings all,

After removing a few posts, we would like to remind everyone to keep everything civil, constructive, and within the rules.

Thank you,
-Greg-

Nerouyn · February 2020

Hamish999 wrote: »

And I'm sure that was to make up for the cancelled Undaunted event. The normal tickets is 1 or 2 per day.

Rubbish.

Max tickets per day varies across events.

Just recently, the New Life Festival was also a 3'er.

And the previously cancelled undaunted event was run before "Midyear" Mayhem.

https://www.elderscrollsonline.com/en-us/news/post/57253

To help us reach the desired population and Activity Finder load, we are re-enabling the Undaunted Celebration event from Thursday, January 9 at 10:00AM EST through Monday, January 13 at 10:00AM EST.

xaraan · February 2020

Yeah, considering they've had trouble during events with no maint/patches in the middle, I was a bit surprised to see them put this one with that huge patch right in the middle.

CMDR_Un1k0rn · February 2020

I agree, the timing could have been better.

But let's be honest. Regardless of when the mandatory reinstall happens, someone will come here screaming.

I get it. Not all regions have access to high quality net access.

But you can't try and punish others for that.

It's a quandary, for sure.

To conclude. I can agree, the timing is terrible.

But you can't change my opinion that there's going to be a slew of complaints anyway, even if the event or reinstall get moved from each other.

If not the event then I'm sure someone will pull the Cyrodiil Campaign card, if they haven't already.

Sometimes life isn't fair. To that I say: Deal with it.

RefLiberty · February 2020

Oke why we don't take another approach, per global table AU average speed is 11 Mb/s, please note that the value is Mb/s, which is not per western or Asian standards, but only because you are very large country and there are areas with less coverage or infrastructure that lower overall score, but honestly how can Zos accommodate that, they have their region player base excel tables and they can see that download would be from hour to few hours for most of the players.

They would like to push that patch and they don't see it as much of the hassle for 90% or more of the player base.

Indeed it overlap with the event, but again, for average AU standards, they don't have a red flag visible.
Let be honest number 2, your current speed is from 90-93's or so with mass introduction of assymetric broadband.

I'm not sure what you mean by 1 giga per second, I guess it is 1 Mbit/s which will take you about 140 hours to download Like 60 GB, and that indeed is a bummer but way below today's standards and I guess it is not a Zos red flag due to average values for AU which are not that bad.

redgreensunset · February 2020

CMDR_Un1k0rn wrote: »

I agree, the timing could have been better.

But let's be honest. Regardless of when the mandatory reinstall happens, someone will come here screaming.

I get it. Not all regions have access to high quality net access.

But you can't try and punish others for that.

It's a quandary, for sure.

To conclude. I can agree, the timing is terrible.

But you can't change my opinion that there's going to be a slew of complaints anyway, even if the event or reinstall get moved from each other.

If not the event then I'm sure someone will pull the Cyrodiil Campaign card, if they haven't already.

Sometimes life isn't fair. To that I say: Deal with it.

Except there are weeks and weeks of the year when there ISN'T an event. Also they specifically made this month's daily login rewards shorter to accommodate people with slow internet and will do the same next month as console gets it there. Yet they decide to **** over PC players for the event?
Looks like internal communication once again got ****ed up.

SydneyGrey · February 2020

It will take me an entire day to download that patch, so I'll miss a day's worth of tickets.
Why couldn't they have planned the patch for 48 hours before the event, or just after the event? ZOS makes no sense sometimes.

Nerouyn · February 2020

RefLiberty wrote: »

Oke why we don't take another approach, per global table AU average speed is 11 Mb/s

You got that from wikipedia?

It's wrong.

That would be taken from commercially advertised speeds, i.e. what people pay for.

What people get is here infamously and officially government tested to be less.

http://accentantennas.com.au/australia-falls-to-a-ridiculously-low-62nd-place-in-global-internet-speed-rankings/?gclid=EAIaIQobChMIza36jcrP5wIViraWCh3TVQQUEAAYASAAEgK3v_D_BwE

The National Broadband Network (NBN) in Australia has been touted as a game-changer to Australian internet speeds, offering speeds of up to 100 Mbps but the ACCC in 2018 found only 69 per cent of all speed tests achieved download speeds of above 90 per cent of maximum plan speeds, while seven per cent of tests recorded less than 50 per cent of the maximum.

Not everyone has access. Even in the capitals.

And even most people who do, don't use it. It's expensive and has a seemingly very well earned reputation for being unreliable.

https://www.abc.net.au/news/2019-04-23/what-happened-to-superfast-nbn/11037620

Nerouyn · February 2020

redgreensunset wrote: »

Except there are weeks and weeks of the year when there ISN'T an event.

True.

And a lot of players gleefully take the opportunity for a break from the game after the terrifyingly frequent events and the terrible ticket grind.

Neoealth · February 2020

I'm hoping I can get the whole thing downloaded without missing out on any tickets, but we will see. Have to agree, bit of a silly time to do it, right in the middle of a event.

bmnoble · February 2020

While I don't tend to care about the events in general, it just seems stupid to have the update during an event, when on one hand they made a point not to have daily log in rewards so people would not miss out and yet they are holding an event, seems to contradict that idea.

I also live in Australia, so I understand OP frustration, it will take me more than a few nights to download the new client.

See no reason why they can't delay the update till after the event, just do the same thing they did this month reduce the number of daily log in rewards for about a week during March.

RefLiberty · February 2020

Nerouyn wrote: »

RefLiberty wrote: »

Oke why we don't take another approach, per global table AU average speed is 11 Mb/s

You got that from wikipedia?

It's wrong.

That would be taken from commercially advertised speeds, i.e. what people pay for.

What people get is here infamously and officially government tested to be less.

http://accentantennas.com.au/australia-falls-to-a-ridiculously-low-62nd-place-in-global-internet-speed-rankings/?gclid=EAIaIQobChMIza36jcrP5wIViraWCh3TVQQUEAAYASAAEgK3v_D_BwE

The National Broadband Network (NBN) in Australia has been touted as a game-changer to Australian internet speeds, offering speeds of up to 100 Mbps but the ACCC in 2018 found only 69 per cent of all speed tests achieved download speeds of above 90 per cent of maximum plan speeds, while seven per cent of tests recorded less than 50 per cent of the maximum.

Not everyone has access. Even in the capitals.

And even most people who do, don't use it. It's expensive and has a seemingly very well earned reputation for being unreliable.

https://www.abc.net.au/news/2019-04-23/what-happened-to-superfast-nbn/11037620

The article that you linked, specially the first one that really speaks critically about the current situation says that you are averaging country wide at 35 Mbps which is lets say bad, but per calculator that average number will download 60 GB in 4:05 hrs.
It is easy for lets say small EU countries or Japan to dig optic cables when you can park them all in surface of AU and have plenty of space left. Optics needs to go underground as they don't like weather effects.

Anyway, download during the event is bad that is fine, full download is bad in every occasion, I'm just saying that it did not raise red flags for Zos based on current country statistics, even per article that you linked.

CMDR_Un1k0rn · February 2020

redgreensunset wrote: »

CMDR_Un1k0rn wrote: »

I agree, the timing could have been better.

But let's be honest. Regardless of when the mandatory reinstall happens, someone will come here screaming.

I get it. Not all regions have access to high quality net access.

But you can't try and punish others for that.

It's a quandary, for sure.

To conclude. I can agree, the timing is terrible.

But you can't change my opinion that there's going to be a slew of complaints anyway, even if the event or reinstall get moved from each other.

If not the event then I'm sure someone will pull the Cyrodiil Campaign card, if they haven't already.

Sometimes life isn't fair. To that I say: Deal with it.

Except there are weeks and weeks of the year when there ISN'T an event. Also they specifically made this month's daily login rewards shorter to accommodate people with slow internet and will do the same next month as console gets it there. Yet they decide to **** over PC players for the event?
Looks like internal communication once again got ****ed up.

I literally said the timing could be better.

LoneStar2911 · February 2020

Nerouyn wrote: »

LoneStar2911 wrote: »

Unfortunately, it is not possible to begin the download for Update 25 early (nor simply use the files from the PTS)—it will begin the morning of the update’s launch. Once the download has begun, it’s simply a matter of waiting for it to complete and launching the game as normal.

From:
https://www.elderscrollsonline.com/en-us/news/post/57719

What's your point?

I read the whole announcement. Didn't miss that.

ZO doesn't have to run this entire client update in the middle of one of their events.

My point is, nothing is going to change. They've made that clear. So your complaining is a waste of time.

Orjix · February 2020

wait, were going to have to re download how much? I live in rural america and on the BEST network I can get internet speed top off at 765 kb/s, and that's where it tops off at, often being way lower when it comes to downloading stuff. last time I had to re download the game it took nearly a month. Plus the fact that I'm hard capped to 100GB/ month and this is just a disaster. this is just fan-***-tastic.

Sylvermynx · February 2020

Orjix wrote: »

wait, were going to have to re download how much? I live in rural america and on the BEST network I can get internet speed top off at 765 kb/s, and that's where it tops off at, often being way lower when it comes to downloading stuff. last time I had to re download the game it took nearly a month. Plus the fact that I'm hard capped to 100GB/ month and this is just a disaster. this is just fan-***-tastic.

Well.... yeah. Me too. I begged a good IRL friend (with PRIMO 'net) to put his install folder on a stick and snail mail it to me. He's happy to do it, so I lucked out. See if you can find someone you know - good friend, guildy? - to ask. If not, PM me here, and I'll copy his stick when I get it and (assuming you don't mind parting with IRL name, address etc) send you the copy.

Starlock · February 2020

Orjix wrote: »

wait, were going to have to re download how much? I live in rural america and on the BEST network I can get internet speed top off at 765 kb/s, and that's where it tops off at, often being way lower when it comes to downloading stuff. last time I had to re download the game it took nearly a month. Plus the fact that I'm hard capped to 100GB/ month and this is just a disaster. this is just fan-***-tastic.

It seems many developers fail to consider this.

Given how the patchwork and rubbish infrastructure for internet in the United States cuts into their profits, you’d think they’d be lobbying hard to make the internet a public utility like it should have been from its inception. It needs to be a nationally supported, nationally standardized piece of infrastructure just like roads are. I mean, they basically are roads - digital roads.

Sylvermynx · February 2020

Starlock wrote: »

Orjix wrote: »

wait, were going to have to re download how much? I live in rural america and on the BEST network I can get internet speed top off at 765 kb/s, and that's where it tops off at, often being way lower when it comes to downloading stuff. last time I had to re download the game it took nearly a month. Plus the fact that I'm hard capped to 100GB/ month and this is just a disaster. this is just fan-***-tastic.

It seems many developers fail to consider this.

Given how the patchwork and rubbish infrastructure for internet in the United States cuts into their profits, you’d think they’d be lobbying hard to make the internet a public utility like it should have been from its inception. It needs to be a nationally supported, nationally standardized piece of infrastructure just like roads are. I mean, they basically are roads - digital roads.

This is true, but fails on the fact of politics in this country. And that's all I'm going to say about it for obvious reasons.

Ackwalan · February 2020

Orjix wrote: »

wait, were going to have to re download how much? I live in rural america and on the BEST network I can get internet speed top off at 765 kb/s, and that's where it tops off at, often being way lower when it comes to downloading stuff. last time I had to re download the game it took nearly a month. Plus the fact that I'm hard capped to 100GB/ month and this is just a disaster. this is just fan-***-tastic.

https://www.elderscrollsonline.com/en-us/news/post/57719

Most recent info.

Mr_Walker · February 2020

So now we know no section in the company talks to any other section in the company.

Seriously, pretty amateurish.

Mr_Walker · February 2020

CMDR_Un1k0rn wrote: »

It's a quandary, for sure.

It's really not.