Support site ticket submission broken.

vgabor · February 2020

As title says, support site ticket submission form is broken, next button in the form is not clickable.

idk · February 2020

Site works fine. Try it again. If it still does not work for you then try clearing out your history and cookies as they can hinder the browser from working properly.

Edit: Potentially you are missing required information. There are two required fields. I expect if one is not filed out "next" button will not operate.

Emathides · February 2020

Bumping this, as I would like to know which web browser is intended to be used to properly access the support website?

One one of my browsers, the login button is completely dead, there is no way to login (same issue as vgabor).

On another browser that I specifically use to access the support website, I can login and click through to raise a ticket, but now can't type anything in the text boxes. This is a recent issue.

Please advise which browser is supported, @ZOS_BillE

ZOS_Bill · February 2020

@Emathides

The ESO support site should function in all web browsers.

Which browser is having the login button issue and which browser has issues with the text boxes?

One thing to check is making sure you have each of these web browsers completely up to date.