Need help with a ticket - 7 days and no response.

Emathides · January 2020

I've had a ticket in for 7 days and no response - help please.

Ticket number is 200116-003719

ZOS_Bill · January 2020

@Emathides

I've sent you an update regarding ticket #200116-003719.

Emathides · January 2020

14 days now and still no response - help please.

Taleof2Cities · January 2020

BillE sent a response 3 days ago ... did you not get it?

Emathides · February 2020

21 days now - please respond, ZOS

ZOS_Bill · February 2020

@Emathides

Please check your email as support has recently responded regarding your account.

basit21 · February 2020

@Emathides hi I just wanted to know did you get things sorted ? likewise I am currently waiting on my ticket and its well over a week. Reading your last post has made me lose all hope I guess.