ESO Crashing All The Time! Help?

Akisohida · January 2020

I JUST reinstalled the game. Like, not even 2 hours ago.
I click 'Play' in Steam, it launches the ESO launcher.
I click 'Play' in the launcher, the game launches, and then crashes not even a second later. Every time.
My graphics drivers are up to date (I updated them after this crash report) and I even rebooted my PC.
Please help; I want to play again!

Here's the crash info:

eso encountered a fatal error. (Error 11)
Description: Client Fatal Error
====================================================================

[reporter]
version = 0.01

[extra]
ProductName = eso
Version = eso.live.5.2.12.1935048
branch = live
client.executablebits = 64
client.mode = startup
client.renderertype = D3D11
client.session_start_timestamp = 2020-01-23T01:08:20.510-05:00
client.timestamp = 2020-01-23T01:08:21.281-05:00 -frme 0-
computer.name = EGUZKY-PC
computer.user = akiso
cpu.arch = 9
cpu.count = 8
cpu.level = 6
cpu.type = 8664
data.depotid = 4000
data.dir =

/Steam Games/steamapps/common/Zenimax Online/The Elder Scroll
data.syncm = databuild
data.version = 4000.win.1894583.live.1894572
exe.buildnum = 1935048
exe.opt = release
exe.reltype = public
exe.type = client
fe.code = 11
fe.descrip = Client Fatal Error
gfx.description = 26.21.14.4166
gfx.deviceid = 7041.855708770.161
gfx.driver = NVIDIA GeForce GTX 1070
gfx.vendorid = 4318
mem.system_physical = 16345
os.osbits = 64
os.platform = windows
os.version = 10.0.18362.
ptime = 1295
reportfield.ver = 3
version.major = 5
version.patch = 2
version.subpatch = 12

madman65 · January 2020

Steam could be causing the crash, "could be".

Maxx7410 · January 2020

https://help.elderscrollsonline.com/app/answers/detail/a_id/2421/~/what-do-i-do-if-i-get-fatal-error-6,-fatal-error-11,-or-fatal-error-12-

that is for error 11

Sylvermynx · January 2020

madman65 wrote: »

Steam could be causing the crash, "could be".

When I first started playing (June of 2018) I spent WEEKS of my already paid ESO+ sub trying to get connected through steam. Never happened even ONE time. I lucked into a ZOS store sale early July 2018, bought a copy of the game for $10 US, and bid steam a NOT fond farewell. Never touched steam again for ESO; never had that problem again.

Yeah, I still have to use steam for Skyrim. Hate it.

Maxx7410 · January 2020

I use steam and i dont have those problems almost 2 years now

nolangrady · January 2020

I had this problem last year and could only play and update the game if I used a VPN. Maybe try downloading a free one and see if that works

Nerouyn · January 2020

ESO might be one of those games which can crap itself if you're not logged into your machine on an admin account, or aren't running it in admin mode. When the client tries to check for apply updates Windows might treat it as malware.

It's a quick and easy one to test.

These instructions are for Fallout 4 but tell you how to set a Steam game to run as admin.

https://help.bethesda.net/app/answers/detail/a_id/25516/~/what-should-i-do-if-i-get-a-message-stating-failed-to-start-game-(unknown

barney2525 · January 2020

Launch in Admistrator mode
Do a Repair
Close the Launcher
Close out the whole computer
Restart
Launch in Administrator mode
Hit play

IMHO

Neoealth · January 2020

Sylvermynx wrote: »

madman65 wrote: »

Steam could be causing the crash, "could be".

When I first started playing (June of 2018) I spent WEEKS of my already paid ESO+ sub trying to get connected through steam. Never happened even ONE time. I lucked into a ZOS store sale early July 2018, bought a copy of the game for $10 US, and bid steam a NOT fond farewell. Never touched steam again for ESO; never had that problem again.

Yeah, I still have to use steam for Skyrim. Hate it.

Sounds like a users end issue not a steam issue. Never had any problems with steam.