Maintenance for the week of December 23:
• NA megaservers for maintenance – December 23, 4:00AM EST (9:00 UTC) - 9:00AM EST (14:00 UTC)
• EU megaservers for maintenance – December 23, 9:00 UTC (4:00AM EST) - 14:00 UTC (9:00AM EST)

PC EU Maintenance - January 21 @ 6am EST

ZOS_GinaBruno
ZOS_GinaBruno
Community Manager
In order to resolve the issue where some guilds received a double refund from a guild trader bid, we will be taking PC EU offline for maintenance tomorrow, January 21 starting at 6am EST. During this time, we will be removing any excess gold from guild banks and the economy that was obtained from this error. Note that we have logs of all the gold, and if an affected guild doesn't meet the required amount we need to deduct, we will be zeroing out the guild bank and resetting all current guild trader bids from that guild.

We anticipate being complete around 8am EST. Afterwards, you will be free to once again use gold from your guild bank as normal.
Gina Bruno
Senior Creator Engagement Manager
Dev Tracker | Service Alerts | ESO Twitter | My Twitter
Staff Post
  • ZOS_GinaBruno
    ZOS_GinaBruno
    Community Manager
    Just to follow up and close the loop on this, we have removed the gold from the affected guilds and you can once again safely use gold from your guild banks. Guilds that did not have sufficient gold in their guild banks have had their balance zeroed out and all guild trader bids reset. We will be conducting further investigations on a handful of these guilds.
    Gina Bruno
    Senior Creator Engagement Manager
    Dev Tracker | Service Alerts | ESO Twitter | My Twitter
    Staff Post
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