Error 102

Knol · December 2019

I can not start the game after downloading and then starting it stops with error 102. I already searched the forum and tried the several solutions provided. None of them work.
Running as administrator Dont work
Repair Dont work
Reinstall severall times dont work
VPN dont work
firewall no blocks

I been having this issue for about a week now.

ZOS_RikardD · December 2019

@Knol

This could be an issue with your ISP connecting to our servers. Please click this link to see if you are able to connect to our servers. You should see a mostly blank screen with the text "Download Test File." if this works.

If you are unable to access this link you may need to change your method of connecting to the internet, such as trying a wired connection if you are using wireless internet. If this is not an option or does not work, you will need to contact your internet service provider to resolve this issue.

Knol · January 2020

Hello,

Thank you for the answer. I checked and I get the website with the reply download tet file. But still can not start the game. The message changes btw. its now error 210.
Disabled all my firewall and virusscanner just bo be sure. But also no go.

Knol · January 2020

anyone an answer? Can not instal/start thel game so no play time

got a lot of crowns waiting to be spend

Also takes a long time for the launcher to load.

Another edit:
Was able to start the game yesterday evening but got stuck on loading character. After shutting down game and starting again got the error 210 again

Please help

Knol · January 2020

any response?

ZOS_Bill · January 2020

@Knol

Thank you for letting us know how the troubleshooting went.

Have you started a support ticket yet?

If not, please go ahead and do so as customer support can help further with this issue.

Knol · January 2020

200107-001810

ZOS_Bill · January 2020

@Knol

Thank you for the ticket number. I've sent you an update regarding the ticket.