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Impressario preview - tickets gone. UPD: items destroyed - tickets not returned
myskyrim26
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I had 12 tickets.
I went to Impressario to have a look at the styles. Just to look, not to buy immediately.
First strange thing - I noticed I have 7 tickets, not 12. I'm SURE I didn't pressed E button to buy anything! I tired again with other character... Just a preview. Another 5 tickets gone. I have 2 useless pages. I didn't want them! What to do?
UPD: contacted support team, they told me to destroy 2 opal pages. I destroyed pages and reported to support team. And... they did not return my tickets. They are 2/12. I'm fed up with event mess. Frustrated, upset. To Oblivion with any events.
@zos...
Edited by myskyrim26 on November 23, 2019 5:59PM I went to Impressario to have a look at the styles. Just to look, not to buy immediately.
First strange thing - I noticed I have 7 tickets, not 12. I'm SURE I didn't pressed E button to buy anything! I tired again with other character... Just a preview. Another 5 tickets gone. I have 2 useless pages. I didn't want them! What to do?
UPD: contacted support team, they told me to destroy 2 opal pages. I destroyed pages and reported to support team. And... they did not return my tickets. They are 2/12. I'm fed up with event mess. Frustrated, upset. To Oblivion with any events.
@zos...
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daemonios✭✭✭✭✭
✭✭✭✭✭Send a ticket in game. Wait for the automated reply, then reply to that stating your issue clearly. I once bought something from the Impresario by mistake, support asked me to delete the item so they would refund my tickets, I did it and got my tickets back. In your case, since the style pages have gone to your collections, I don't know if it's as easily solved though.3 -
myskyrim26✭✭✭✭✭
✭Send a ticket in game. Wait for the automated reply, then reply to that stating your issue clearly. I once bought something from the Impresario by mistake, support asked me to delete the item so they would refund my tickets, I did it and got my tickets back. In your case, since the style pages have gone to your collections, I don't know if it's as easily solved though.
I think they are not in collection - I didn't use them, they look like pages sitting in the inventory. I hope I can get tickets back...0 -
Duskruler✭✭✭I did the exact same thing but I spent 10 tickets on 2 pages I was only trying to preview, a little lag and a single click turns into a double click. I submitted a ticket so hopefully they can refund my tickets.1
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anadandy✭✭✭✭✭
✭✭This happened to me a few events ago - input lag and I ended up buying the pet instead of the style page I wanted. Ticket to support, they fixed me right up.1 -
myskyrim26✭✭✭✭✭
✭UPD: contacted support team, they told me to destroy 2 opal pages. I destroyed pages and reported to support team. And... they did not return my tickets. They are 2/12. I'm fed up with event mess. Frustrated, upset. To Oblivion with any events.Edited by myskyrim26 on November 23, 2019 5:58PM2 -
Araneae6537✭✭✭✭✭
✭✭✭✭✭You logged out after destroying the pages, right? Just checking to be sure. When I’ve been refunded for Crown store items, I would at support’s direction, destroy the item and then log off, and then my Crowns would always be restored next time I logged in. I think it may not be possible to replace Crowns/tickets/etc. while you are logged in.
Otherwise, as others have said, submit another ticket (or follow up on your current one if appropriate) and I’m sure you’ll be refunded!1
